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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Since I upgraded to Sequoia 15.1 on my Mac, folders and documents on Dropbox are no longer shown. What can I do?
I have just installed Dropbox on Fedora KDE 41 and logged in to my Dropbox account. I can put files in the Dropbox folder and they get uploaded. However, when I right click on the taskbar icon the top item in the menu is stuck on "Connecting...". There is no notifications of anything uploading or downloading so it is…
Hi, I'm informing you about this both to let you know that Dropbox may be being used as a means to get through firewalls, and to get this on the record for other people having the same issue. I will also be informing BitDefender. I have Dropbox installed at "C:\Program Files (x86)\Dropbox" and within the "C:\Program Files…
I'm interested to hear if the move to the new DB version does offer any benefits at all. From all I've gathered, it seems certain features, that some depend upon, have been removed as more control is handed over to macos.
After Win11 update to 24H2, Dropbox app on laptop stop connecting, I need to use web version, but desktop app not connects any more. Checked forums, firewall and antivirus but no solution yet. I have other laptop without 24H2 and works ok.
I have an upgraded (from Win8 to Win10 Pro) PC and this evening Dropbox won't start and pops up the 'Dropbox is removing support for Windows 7,8 and 8.1. Exit Dropbox' popup box. I have downloaded the offline installer (Dropbox 210.5.4894 Offline Installer.x64.exe). I am loathe to do this as I don't know exactly what it…
windows 10, latest desktop version installed 216.4.4420 i find no way to disable autostart for dropbox since this user does now have dropbox acct and doesn not need to. admin, however, does have account and uses it. how do i stop annoying dropbox "connect your dropbox now" popups every time i log in as a simple user?…
Since my Dropbox updated itself to this version, it's been continuously using a high fraction of my CPU and memory, rendering the machine worryingly hot, endlessly saying it's indexing a varying number of files but not seeming to get anywhere. I haven't made any significant changes on the filesystem. Any ideas? Will it…
PLEASE reconsider discontinuing Vault. I really like and use the feature. I remain logged in on a few devices and enjoy that ease of functionality. However, there are some types of files that I prefer to protect a little extra. Yes, I could further encrypt, but that adds extra steps. Please Keep Vault!
I understand that File Provider on Apple now provides for external drive syncing for Dropbox Folders, as long as it's APFS and encrypted. We use Dropbox as a media asset management system, by targeting folders, where each collaborator has a common absolute path ie; Volumes/XYZ/1287. This ensures that media is always online…
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