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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Hi, earlier this month I uninstalled my Dropbox app after noticing that it stopped syncing files on desktop. However, after I re-downloaded and installed, I cannot open it. I tried re-installed again, and tried downloading the offline installation version, but still cannot solve the problem.
Hi, will the vault still be available for us plus customers after 4 March 2025?
Hi, I have a large number of files in D: \Code folder. I want to sync these files to Dropbox. * I don't want to create a duplicate of D: \Code in C:\3094098\Dropbox and try to keep them synced. These files consume 100s of GBs, and I don't have space to keep two copies of these files. I also don't want to have to keep the…
I have Just changed to a new MacBook Pro M2 from my MacBook Pro i7 version by migration. But the online folders doesn't appear in my new MacBook I can only see the offline folders after migration. I don't know why.
I have installed DropBox App, but it keeps uninstalling itself. The blue Right-Click menus have disappeared and DropBox is NOT cinching. I have tried to reinstall the App 6 times. At first everything looks fine and than cinching the files. But a few hours later DB disappears and not cinching. I have almost lost important…
Hello, I am having trouble with dropbox working through my Windows file explorer. For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer crashes and I have to force close the program. I can open files from the specific application. For instance, if I open Word and…
hello everyone, how do i download the android apk for dropbox from their website?
How can I be eligible?
Hi there, I recently got a new laptop with Windows and set up Dropbox with my existing folder stored on an external hard drive. I followed the advanced installation steps, but when I try to sync my files, Dropbox displays the number of files to sync but doesn't progress—it just stays in a continuous syncing state. I am…
Hello, for several days I'm experience a syncing error with the Android app. Anything updated from the Android device appears on other connected devices, but not the other way around. Updated files from my home and work computers appear at dropbox.com but not in the Android app. I have restarted my phone several times and…
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