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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Hello everyone, I seem to be having the same problem as everyone else: Dropbox stops syncing on Windows 11. I have been working on this problem on and off for several days and none of the "known" solutions are working: after a few hours/day, Dropbox simply stops syncing. When I close Dropbox and re-open it, it's starts…
I have had Dropbox for an eternity and it has never failed, until now. The Desktop version has vanished. The icon is no longer in the Taskbar even though the program still shows within the Start menu and the folders show in File Explorer. I have tried the following: * A restart because that's the first thing you ask for. *…
As the title says my dropbox folder in file explorer for some reason has started to automatically open every time I start my laptop / the dropbox app launches. I have not changed any settings (to the best of my knowledge) but for the life of me can't figure out how to prevent this from happening.
In the app window when I try to select an icon at the top another duplicate but smaller window appears. The same issue occurs in other places (see 2nd screenshot). I've tried uninstalling and re-installing the app but the same problem occurs. Does anyone know how to fix this?
I encounter a 100% reproducible but very weird error. I have two machines running Ubuntu Linux, my laptop (24.10) and my server (22.04). I used to use Dropbox to keep the files on both of them in sync for years and it has always worked perfectly (I am on a paid plan and have a pretty large amount of files). I use the…
So I've been using this option a ton before, like, when you work with a super large files and you don't need to upload them all while working on them, so there was on option in context menu "dont sync to dropbox" in finder, now it dissapeared? Is this bug or permanent now? Im on MACOS 14.7.1 and Dropbox v214.4.5217
Hi I just updated to the MacOS Dropbox BETA on Monterey 12.6.3, and it all seem to be working perfectly, except for a problem with Blender 3D 3.4. Blender seems to use a non standard file manager, maybe part of its cross platform development base, I assume. When I try to access my newly moved dropbox files (ie everything)…
I've been having issues with Dropbox as of about a month ago - Windows 10, older Ryzen processor, desktop app. At first, the sync attempts would hang up - it would constantly show it as syncing, and nothing I did would get it to stop. This included resets. Now today, it kept asking for updates - asking to run as…
hey! I have a new iMac with sequoia installed. I have the dropbox desktop app but it won't allow me to see the syncing symbols or right click and download. I know there is a setting in the privacy/security tab and then to click something in extensions.. but sequoia does not have those settings. just wondering if anyone has…
I (as well as many others I'm sure) use Dropbox to sync with offsite professionals while needing to use multiple workstations. Rather than keeping local copies on each of these computers (as they aren't private workstations and often are cleared), I keep my Dropbox on an External drive. I've now been presented with a need…
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