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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
the major reinstall only works if you know all the files are already in dropbox. For me, I have files that never made it to dropbox online and I can't recount every file that was created. as i am upgrading from an old MAC iOS that went dormant when dropbox moved on. How do we do a complete virgin reinstall and sync the…
I'm having problems with Dropbox on my PC running Windows 10. I need to uninstall and reinstall but nothing I try allows me to uninstall Dropbox. I tried the traditional ways and got the 'uninstallation failed' prompt every time. I also went into the Program folder and tried the Dropbox Uninstaller app there. Didn't work.…
Good day everyone I was recently cleaning my storage space (i have a MAC running sequioa 15.0) and i accidentally clicked on make available offline on a large folder i Had, since I have no space my dropbox wwas unable to sync the files to my computer, now the tick marks are completley gone and I cant make anything online…
My files are all in the cloud. This restricts things I can do on my Mac; I can't preview or upload to the web, for example (which I want to do often). I thought one used to be able to right click in the Finder and make a particular folder available offline. But that's missing on my Mac. Right clicking in a Dropbox folder…
have installed Dropbox on two MacBooks. On the first one, I can download folders and make them available offline. However, this isn't working on this MacBook Air. I've already uninstalled and reinstalled Dropbox. Dropbox has full disk access on this laptop. What is going wrong, and how can I resolve this?
Just installed windows 11 24h2 in my computer and finished all the updates. Proceeded to install dropbox and the installation flows fine but right after setting up the account and selecting the folders to sync the programs stalls. Tried uninstalling, restarting the computer, clearing cache, clearing the register,…
Hi What are the steps to move my Dropbox Folder to D Drive, as C Drive is filling up! It doesnt work, I get his message. Windows 11 Pro. Any ideas please?
I have 2 Windows 10 laptops that have access to all my DropBox folders through File Explorer. I am adding a 3rd Windows Laptop to my Dropbox. How do I get the same DropBox folders into the File Explorer on my 3rd laptop... as they are on my other 2 laptops? Thanks... Keith
I use dropbox business for my work and found that when I try to access my dropbox folder or files syned in my pc hdd, it gets significantly slow within certain period of time. I synced dropbox file as offline so all my files saved in local hdd and when I access dropbox files through pc app, it is very slow to move and…
as of today on brand new Mac mini m4 pro running 15.3.2 (24D81) withal the lates updates I can right click in finder and share folders like I have been for a decade! what's the fix! seems like this only issue not resolved ?
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