Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
as of today on brand new Mac mini m4 pro running 15.3.2 (24D81) withal the lates updates I can right click in finder and share folders like I have been for a decade! what's the fix! seems like this only issue not resolved ?
OS: Windows 10 22H2 Dropbox version: v220.4.4126 Problem: Default Sync State For New Files cannot be changed When I click it to "Available offline" and close-open setting again it's back to "online-only". Also there is no option to make file always available offline. Please help. I've already tried advanced uninstall and…
I have been having problems with syncing the last few days. I have Sequioa
I have a continuing problem on a MacBook Pro running the latest 15.3 Sonoma with Dropbox Plus. Periodically I will look for the Dropbox icon in my menu bar and it will not be there, and Activity Monitor says it is not running either. I'll start the Dropbox app again, and it will be visible in the menu bar until the next…
I continue to have the same problem, and neither Dropbox nor my company has a solution. I have no more than 300,000 files, and I've tried everything. I've received over 80 messages from Dropbox support, and they still haven't resolved anything. It's incredible that this is happening after two years and they haven't…
Hello, My Dropbox has been uploading and downloading these files for 1 week now. The files being uploaded and downloaded has not changed. Any help with this issue would be greatly appreciated. Regards,
I have both my personal Dropbox and work Dropbox accounts on my work desktop. I recently updated my Windows and Dropbox has been stuck syncing ever since. For some reason, only my personal account is not syncing properly on this desktop. On my laptop, both are working fine. I tried to make sure dropbox is allowed through…
I've been using DropBox happily with Windows File Explorer for years. I'm on Windows 11 and fully updated on the Windows and DropBox. I've recently hit a problem when I try to rename files or folders in DropBox. The renaming happens, but then the spinning blue circle comes on, and after about 5s, File Explorer crashes.…
Hello, how can I reset Dropbox so that it still saves screenshots to the correct folder, but also keeps the image on the clipboard? So it works like it did recently? Because I don't need the Dropbox link, I want to continue working with the image.
Hi, I just unistalled Desktop App on my PC and want to install it again. Could you tell how to do it so all existing files already saved in on my PC will be relinked to Dropbox Folder without donwloading them again?
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