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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Dropbox daemon doesn't work properly on Ubuntu since I started using it some years ago. Everytime I start my computer it asks me to install it again even when it is already installed properly from the official sources. Also it shows the loading symbol even when it is updated and I have to stop syncing and resume it to…
Hi folks, I have a new Mac and have migrated from my old one. Dropbox is set up and indexed. Now I want 200Gb of my Dropbox files on my mac. But the download is very slow and seems to keep stalling (requiring quitting and restarting). And even when it is working, it downloads at a maximim of 3.5Mb/sec even though the…
I need to install the Desktop App for Selective Sync. I've downloaded the Fedora rpm and installed it. I installs a filemanager. When I click on the 'open dropbox app' the screen blinks and is redisplayed. What are the steps for installing the Dropbox app? Thanks
I am getting extremely tired of programs deciding that they need to do thinks in unique and special ways that just add additional headaches. Dropbox and Google Drive popping out on the side of the screen is cute and all but it also pops out on the wrong monitor, which is something you can't change. It also has no real user…
We are currently unable to use Dropbox on Windows Surface Pro Devices with Snapdragon Processors as they do not allow for Online-Only files. This causes the entirety of their files to sync to the device and renders the device unusable as all disk space is consumed.
I would like to not sync, i.e. ignore all folders with the name .venv. How can I do this? This method then I would also like to apply to node_modules directories. PS: I know that I can ignore a folder on a specific full path. But as soon as I create a new Python project the new .venv folder is synced (or in a node project…
I want to ignore a specific folder from syncing. So I read through help.dropbox.com/installs/dropbox-for-macos-support . Frist I tried the GUI approach: but on right-clicking the folder no "Do not sync" menu entry shows up (only "Copy link", "Share..", "Transfer a Copy...", etc). Also I tool to the Terminal approach: I…
Go to System settings > General > Login items & Extensions Dropbpx, Inc. app icon missing.
I havea macbook on which I had the dropbox app installed with a different account that was running perfectly well with File Provider. 3 months ago I tried out some other solutions for syncing files and cloud storage so I completely removed the app from my macbook and deleted my account. Since then I have come back to…
The title says it all. While setting up a fresh laptop with EndeavourOS, I was able to load the UI from an older installation for a moment until it closed itself. This usually happens when the app is running a self update, and given this was a 2 week old backup, this makes sense. Upon loading it up, the Preferences option…
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