Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Hi, I had to reinstall Windows and Dropbox and now I have to use the new layout where the green tick marks are no longer attached to file/folder icon but appear in the Explorer column "Status". Now, in the pop-up window of the Dropbox app it says "Your files are up to date". In the explorer window it is pure mess: some…
Problem just started again. Windows 11. I have the latest update. 222.4.5042 This is a persistent problem with Dropbox!
Congratulations Dropbox! You've just put the nail in the coffin of all W7 users who prefer not to be spied on and constantly used for data scraping! Well done. If the constant scaremonger nagging about running out of space, the constant begging to upgrade, the incessant app updating demands, the constant USB device…
Dropbox is killing me. I have 2TB of space on my laptop, Dropbox is taking up almost 700gb of it, despite all of my files being set to Online Only. I've also followed the steps suggested by other users to toggle "Online Only files on Mac" which appears to have done nothing. I finally resorted to deleting the Dropbox app…
I have an issue with Dropbox 166.4.2920 on macOS 12.0.1 Dropbox keeps generating utterly excessive cache files, 114GB currently on a folder that has 3.3GB of actual contents. How can I force Dropbox to clear its cache in a reasonable timeframe and not keep accumulating this?
Dropbox daemon doesn't work properly on Ubuntu since I started using it some years ago. Everytime I start my computer it asks me to install it again even when it is already installed properly from the official sources. Also it shows the loading symbol even when it is updated and I have to stop syncing and resume it to…
Hi folks, I have a new Mac and have migrated from my old one. Dropbox is set up and indexed. Now I want 200Gb of my Dropbox files on my mac. But the download is very slow and seems to keep stalling (requiring quitting and restarting). And even when it is working, it downloads at a maximim of 3.5Mb/sec even though the…
I need to install the Desktop App for Selective Sync. I've downloaded the Fedora rpm and installed it. I installs a filemanager. When I click on the 'open dropbox app' the screen blinks and is redisplayed. What are the steps for installing the Dropbox app? Thanks
I am getting extremely tired of programs deciding that they need to do thinks in unique and special ways that just add additional headaches. Dropbox and Google Drive popping out on the side of the screen is cute and all but it also pops out on the wrong monitor, which is something you can't change. It also has no real user…
We are currently unable to use Dropbox on Windows Surface Pro Devices with Snapdragon Processors as they do not allow for Online-Only files. This causes the entirety of their files to sync to the device and renders the device unusable as all disk space is consumed.
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