Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. I see a "Couldn't start Dropbox" error on my Mac Seeing the "Couldn't start Dropbox" error on your Mac? Quick Resolution Confirm the Dropbox system extension & Keychain access are…
Since moving to Windows 11 I keep getting "Dropbox unexpectedly quit. Please restart". Windows 11 is only 64 bit and Dropbox local install is only currently available as 32 bit. I would like to see a vote on making Dropbox available as a 64 bit download on Windows. With only one day left of Windows 10 support I believe…
Hey guys Having trouble installing Dropbox (both online and offline installer) on my Windows 11 pc. Event viewer has the 2 following errors: - DCOM got error "2" attempting to start the service DropboxUpdaterInternalService123.0.6299.49 with arguments "--com-service" in order to run the server:…
It has recently come to my attention that Dropbox has some problem with Windows 7. For anyone who uses it, you're aware that it still functions better than most modern operating systems but for some reason Dropbox seems to believe that Windows 7 should stop being supported because it's "old". Clearly Dropbox does really…
I ran into problems where multiple machines I own did not have their dropbox content synchronized. Simply performing "dropbox stat" was insufficient. If one of the machines had been offline for awhile, it would take minutes to synchronize the data and download any missing files. This started (on LInux mint) as: "while…
Application Affected Dropbox Device Laptop Operating System/Browser (if using the web) MacOS 14.6 Dropbox App Version (if using the app) 234.4.5591 Question or Issue I am unable to clear my hard drive space from Dropbox files, despite making them available online only. After navigating to the Sync & Storage section and…
I don’t know if anyone cares, but using web access to Paper on my iPhone 16, I get an odd problem. If I click on a link I made to different Paper doc, I sometimes get sent to a page that says: "this doc was shared." And it says: "Get the App.” I may be making links wrong. The links in question start with a plus sign. I…
So Dropbox suddenly decides to throw up a modal window THAT CANNOT BE CLOSED on my macbook screen to tell me I'm out of space and stopped sync-ing? Which idiot thought that was a good idea? I literally have to start Activity Monitor with it sitting in the middle of the screen and move AM around so I can force kill it. What…
Hello! I have had Dropbox crashing on my Windows 11 machine for some time now, I have the most updated version and the workaround I have found is to end the Dropbox task and restart the app. Please help!
Application Affected Dropbox for Android Device Moto g 5G Operating System/Browser (if using the web) Android 15 Dropbox App Version (if using the app) 436.2.2 Question or Issue My phone updated to Android 15 last night and now attempting to edit plain text files in the Dropbox app causes the app to crash. Dropbox Android…
I spent three days downloading my folders and files onto my new computer, MiniMac. Then after all was done the folders and files are showing they are online only. I have read for two hours all the posts and replies on this forum and directly on dropbox.com and all I have managed to do is give myself a headache and be more…
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