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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
So, I've put ALL my files on online-only because my Mac was running out of space. In my Mac settings, Dropbox takes up 108 GB currently. Once I actually look at what folders are taking up space it's less than 2 GB (you can see in the screenshot what I mean). What is taking up all this space?
Dropbox just failed big time. Moving my stuff to somewhere hidden (not hard to find) and then not letting anything live on my hard drive without a billion errors. Go back to your last update and leave us alone. How in the world are they going to fix this mess?
Update - Is this new? Here https://help.dropbox.com/installs/dropbox-for-macos-support#How-to-opt-out-of-Dropbox-on-File-Provider it seems like one can opt out after all. But one has to install it there first, which is risky if it does not work as advertized. How would I go about confirming this option so I don't get an…
The latest update (~April 28?) added a separate Status category to my windows file explorer showing green circles with check-marks for files that are synced. Now when I double-click on folders or files to open them, there is a lag and the field to edit the folder/file name often comes up instead of opening the folder or…
It seems like Dropbox is about to do it again. After removing the strong integration with Google Docs, causing many customers to all of a sudden have to work with links instead of documents, Dropbox is now planning for the termination of Vault (end of March '25). Did you like the function that allowed you to keep some…
I followed basic instructions on how to remove the dropbox application from my mac, However, I still see an empty folder in my user folder under public that is named Dropbox. cannot be deleted? Is there an uninstaller to wipe any and all files completely? Please review and advise on this request for assistance. Thank you,…
I just reinstalled the Dropbox app yesterday because it disappeared from my computer (I did not delete or uninstall it). I needed to upload some new files to sync across my 3 devices (MacBook, Android phone, browser). Today my Dropbox folder on my computer shows the file names and folders that exist on my Dropbox, but…
Dropbox is slowing and sometimes killing Windows Explorer. With the desktop app running, it can take along time for explorer to open, to open a file, to open the context menu, to search for files, etc. When I quit the Dropbox desktop app, Windows Explorer works as normal.
Have been using Dropbox for years but lately my iMac is extremely slow. Checking the Activity Monitor from Apple, learned that Dropbox is using 747,9 MB of memory. What should be a normal value and how to get there. Help would be highly appreciated.
Hi, I had to reinstall Windows and Dropbox and now I have to use the new layout where the green tick marks are no longer attached to file/folder icon but appear in the Explorer column "Status". Now, in the pop-up window of the Dropbox app it says "Your files are up to date". In the explorer window it is pure mess: some…
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