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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
I have downloaded Dropbox, but when I go to install, it apparently begins the process. Then there is the small symbol (actually, not the dropbox symbol itself, but the space for the symbol) in the bottom right of my screen, which, when clicked says at the bottom, "Reconnecting to the internet. This may take a moment."…
Today green checks have appeared on all my files in explorer which I believe are to do with dropbox sync status. They are a large distracting annoyance. How can I get rid of them? I do remember having them a few years ago and somehow managed to stop them showing, but now the pesky buggers are back :( I can't recall what I…
Hi. Why on earth this problem is not solved already? Las time I had a new laptop 5 years ago I had same problem. Cannot merge old folder, always Dropbox renames old folder Dropbox(old) and starts to sync from cloud into fresh one? And yet again it sync's 3 days on a row (I have close to 2Tb, yes I like to have it, yes I…
Following the most recent Dropbox update the Dropbox icons no longer appear in the context menu on right-clicking a file. These were very useful, allowing me to copy a link directly without going to the website. I've tried re-installing Dropbox, and editing the registry to move Dropbox items further up the context menu…
hi. im really not liking my dropbox in file provider. is there a way to opt out and change/move it? thanks
I've seen some older posts, but can't find anything recent (or solutions) to this: Since the last iOS update (Sequoia 15.4.1), the dropbox app is deleted every time I restart my computer! I've reinstalled several times now. After each install I check the security settings on the Mac, making sure Dropbox is given full…
Help I'm losing my mind I now have 7 pop-ups asking me to install the latest update to Dropbox last month this happened I went to Dropbox/ download reinstalled the entire thing after I uninstalled it and while that solved the issue temporarily it's back again after a new update was released what it looks like is almost a…
Both on phone app and the website. They show for a second and then say "something went wrong our end" with a dart board graphic? I also can't copy the link to a file from the right click menu or share any files? This is incredibly annoying as I need to send a folder. Thanks for the help.
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event source. Can you all please fix your desktop client software to stop spamming my event logs with these errors? This issue has…
I can see there's an option to disable the badge but I'm happy with the badge, just need to get this insanely annoying pop-up gone.
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