Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
I have MacOS Beta as well and dropbox desktop keeps crashing.. Every time I go to try and download newest beta version the link crashes.
How do I get that ****** mini-menu on the bottm right corner from popping up? I've tried changing preference. I've shut off all the notifications. It keeps coming up. What a ****** feature!
Hi all, I'm only backing up an external ****** drive with Dropbox Backup. I wiped and reinstalled my Mac (Sonoma 14.2.1) and reinstalled Dropbox. Dropbox has created a new backup of the external drive and has called it External Drive (1). I see my proper backup (External Drive) files on the web. I just want to not have to…
I just moved to a new MACbook Air. Latest OS system. I keep 2 profile on the computer; one for business and one for personal. I use the same Dropbox account for both purposes. I added the account to my personal profile and everything worked as planned. I then went in to the business profile, added Dropbox App and the files…
When I save files on Dropbox, the icon in the menu bar on the MacBook does show that there is activity. I do have Settings>Allow Notifications for Dropbox enabled to show 'Alerts'. The problem is that I would like to see the larger 'Alerts' on Mac displayed but I'm only getting the small icon on the menu bar activity…
What is says on the title - I've been "upgraded" to the latest version of Windows Dropbox that has a new column for sync status, but my right click context menu (for making files offline/online and view on dropbox.com etc) has disappeared. https://help.dropbox.com/installs/dropbox-for-windows The app is up to date, I've…
Hey! My dropbox files of a new account are located in the following: And if i right-click on files, it doesnt show dropbox sharing menu (i've already check finder extensions). Thing is, there is another a dropbox folder located under ~library/cloud storage/dropbox And this one truly works (sharing menu, right-click, etc).…
I've been using Dropbox for years now and suddenly out of nowhere I get "Get started with Dropbox" in the iOS app. It's annoying. How do I remove it? Is this a bug?
I am hoping to get some clarification on the current capabilities of dropbox to support file provider mode on macOS Sequoia. My current set up is such that my home folder is migrated to an external SSD, formatted appropriately in a APFS encrypted. On my dropbox settings, I am constantly asked to update to file provider,…
I installed the Dropbox app from the Windows App Store. Everything seems fine with syncing, but after about a day, the icons for the desktop shortcut and the folder in file explorer change to the default white paper icon. I have had this happen on two different Windows 11 machines. One is personal, one is at work. File…
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.
