Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
On a brand new windows PC I installed the latest dropbox (v228.3.5456), and the dropbox GUI won't show. When I right click on the dropbox icon in the systray nothing shows, when I double click on the dropbox icon in the systray it just opens my dropbox folder. When I reinstall dropbox it works, but only for a few minutes.…
Just installed new macOS 26 beta 1 and dropbox keeps crashing. It asks to restart but then crashes again.
I have been using Dropbox for a good number of years. However, I'm still an older, make that mature ;) LOL, beginner in Dropbox and many tech matters. On my main desktop Mac, I see in Dropbox Preferences that I'm eligible for File Provider but it appears that I have not used it. I assume but only vaguely remember making a…
Greetings community! Previously, I used to be able to see my Mac represented on my Dropbox as a folder (I had enabled the backup option). This was super convenient because I could easily access my files on-the-go using my Dropbox iPhone app. However, due to a computer issue, I needed to wipe my MacBook Pro clean and…
Yesterday the Dropbox app notified me it needed to change locations on my Mac from Favorites to Locations. I left it running over night and it still wasn't done. I quit the application, uninstalled and re-installed it and I still can't access any of my files through the app. I've attached a picture of the message. Also,…
The current location is at C:/Users/... I'm trying to move it to my D drive. I run through the preferences/sync move and it seems to work BUT when checking it still says C:/Users/... I do have the folder on D drive and I have even gone into regedit changing the C:/users/... to D: /Dropbox. I believe there were 5 entries,…
I have MacOS Beta as well and dropbox desktop keeps crashing.. Every time I go to try and download newest beta version the link crashes.
How do I get that stupid mini-menu on the bottm right corner from popping up? I've tried changing preference. I've shut off all the notifications. It keeps coming up. What a stupid feature!
Hi all, I'm only backing up an external hard drive with Dropbox Backup. I wiped and reinstalled my Mac (Sonoma 14.2.1) and reinstalled Dropbox. Dropbox has created a new backup of the external drive and has called it External Drive (1). I see my proper backup (External Drive) files on the web. I just want to not have to…
I just moved to a new MACbook Air. Latest OS system. I keep 2 profile on the computer; one for business and one for personal. I use the same Dropbox account for both purposes. I added the account to my personal profile and everything worked as planned. I then went in to the business profile, added Dropbox App and the files…
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