Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
EDIT: Resolved as of 9:39am EST Application Affected Dropbox account online Device Mac Mini M4 Operating System/Browser (if using the web) OS Sequoia 15.5 Question or Issue: When trying to access my Dropbox account in the latest versions of Chrome and Firefox, it times out while loading and gives me the Error 500 message.…
Integration Affected: N/A Device: N/A Operating System/Browser (if using the web): N/A Dropbox App Version (if using the app): N/A Question or Issue I uninstalled because of space issues and used chat GPT to clear out lingering dropbox files because it was all saved to my PC. i went to reinstall and now i get installation…
Device (Desktop PC) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (230.4.8797) Question or Issue My dropbox drive is nearly full. The Manage ****** Drive Space tool/dialog stays "Loading files on your ****** drive..." indefinitely. I've left it open for days at a time and…
Device Dell XPS Operating System/Browser (if using the web) Windows 10 Dropbox App Version/Browser Version v229.4.5167 Question or Issue Though I can access documents through Word or excel, and folders and files not in Dropbox are accessibe. But when I try to open any folder in Dropbox, or right click to display…
Dear Madam/Sir, I have a paid subscription of Dropbox and as a professional writer I use mainly Explorer and Microsoft Office with hundreds of different files and documents. I am orientated to the name of my files and documents, and therefore I don't want to see any other information, as it is very distracting and useless…
Does Dropbox have the ability to pull up laptop external ****** drive files. Problem is, soon I subscribed Dropbox went crazy pulling everything. And I end up canceling and my computers C:\ is not accessible. Access is denied. Location is not available Dropbox Plan Im sure it was basic or standard. I jumped the gun and…
Device Dell XPS Operating System/Browser (if using the web) (Windows 10 Version 229.4.5197 Though I can access documents through Word or excel, and the left side of File Explorer is working, when I go to the right side of File Explorer to click on a document (or, use the right side to find my document, for example when its…
Has anyone been having any issues with Windows 11?
After I install dropbox APP in my desktop, following the steps as below and press "open Dropbox", the Dropbox folder is not appearing or cannot be opened in Windows File Explorer. Please help to solve.
My Win 11 Dropbox client suddenly stopped working and I'm now receiving a permission error. I attempted a re-installation but still get the exact same error. Any suggestions on how this can be fixed? The error log is below: bn.BUILD_KEY: Dropbox bn.VERSION: 230.4.8797 bn.constants.WINDOWS_SHELL_EXT_VERSION: 84…
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