Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
No mention of this using the search ... so, Is Dropbox mobile compatible with iOS 26 which is being pushed out today ? Thanks in advance
Hi. On July 13th, I received an email from Dropbox (my emphasis): Starting in July 2025, Dropbox will begin limiting support for macOS 10.13–10.15. Unless you update your OS, this means you’ll be switched to a lighter version of the Dropbox desktop app at that time. You’ll still have access to core features like syncing…
I am trying to backup some folders from my two data ****** drives installed internally on my Windows 11 computer. Dropbox isn't allowing me to choose additional ****** drives within my computer, only the HDD which is used for installed programs only, no data such as documents, pictures, music, videos, project data, etc.…
Dropbox was working fine on my laptop until recently. I don't remember any manual update of any program or OS recently. I'm on MAC Venture 13.4.1 + Dropbox v213.4.4597 The sync icons and the menu options when you right click on a file or folder in Dropbox are not showing. I have tried all options that I could find online:…
Application Affected Dropbox Mac Desktop Device Mac Studio Operating System/Browser (if using the web) Mac OS Sonoma 14.7.8 Dropbox App Version (if using the app) 205.4.5765 Question or Issue Today I upgraded from Monterey (which was working perfectly) to Sonoma because an app I needed required the update. Now the Dropbox…
The current UI (7/30/25) is absolutely perfect, and doesn't need any changes. The new Beta UI actually removes key features and information like sync status and sync order and history. Please, Staff, I can not express in words, please do not push this Beta forward. If you insist on releasing this UI, then please allow me…
I got a new laptop and I'm trying to link this device to my work email dropbox but it won't link even after unlinking them on my account. it keeps saying that device limit has been reached but I've logged it off on my PC. I even removed all device on the security section. now I'm not sure why it's not logging in.
Please help me with the app for my PC I've been trying to intsall the app but it won't start. I already used revo uninstaller to delete all the files and deleted them manually but it didn't help. It installs but it won't open. I've tried several times and changed the account. Nothing helps. Can someone please help me?…
Device Macbook Pro Operating System/Browser (if using the web) Sequoia Pretty much what the subject says. After an update it seems Dropbox automatically began backing up those folders. I'm fine with that but the aliases DB created aren't working properly. I suspect it's due to the fact that the new backup folder (Mac)…
Forgive me if I'm being ****** here, but no matter which version of the above I try to download, the link just redirects me to my Dropbox home and not a download... I've tried on multiple devices, multiple browsers, and both logged in and logged out of my Dropbox account but the same happens... Do I need some kind of…
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.