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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
What version of the desktop app is this in? When uising the file explorer on the right-click context menu, I select "make available offline" on a folder/directory. does that request change all the files and is change all the files and recurse in all the subfolders too?
In the following image you can see the dropbox system tray icon top right, with the error message below it. I am using the `i3wm` on Ubuntu with `i3status` to show the icons. To me this is a bug in the dropbox software failing to detect the presence of app indicator support correctlty, on argueabley the most common custom…
Apologies if this is the wrong place to post this. This is just a heads up that Fedora Linux was updated earlier this week to 42 and so the Dropbox Fedora repository is now producing error messages as it's still pointing to 41. The repository is at https://linux.dropbox.com/fedora.
Hello, What I'm looking for is a way for Dropbox sync to manage multiple drives in a single account. (i.e. with a portable SSD in addition to my laptop's internal SSD as well) In my use case, I want to maintain my local (internal) drive as the main Dropbox location that'll sync continually (essentially every day), but I'd…
Dropbox has just updated to v232.4.5988 and it is now indexing nearly 1.5TB of data!!!! What is going on?? I'm running Windows 11 Home v24H2 OS Build 26100.6584 It is constantly saying "Indexing 50,000+ files" HELP!!!
Hi and thank you for reading. On my iPhone home screen, there is a section called Viewed Links which has two line items. I would like to delete one of those line items so I never see it again. I don't care about the original. I can't swipe left and when I click, it opens. There doesn't seem to be a Delete option. If I have…
I've always had good luck using Apple's migration assistant. Whenever I get a new Mac, I always change the Home Folder name. I do this because the old Mac is often repurposed to another family member. So the old Mac is called “macmini2018” and the new Mac will be called “macmini2025”. The problem is, Dropbox (and iCloud)…
Hi, I am using an Apache 2.4.41 server which DOCSROOT directory is in a Dropbox drive. It's been always working fine until 2025-05-01, when my Dropbox client asked me for an update. I consent and immediatelly the Apache server stopped working. It seems it cannot open the files the way it did. If I move the web files out of…
As of now folders don‘t get synced automatically when you wake up your macbook from standby. I always need to manually stop syncing and continue it.
Application Affected Official Dropbox Application Device (PC and macbook) Operating System/Browser (if using the web) (Windows 10 and macOS 14) Dropbox App Version (if using the app) (223.4.4909) Dropbox just stop working and syncing on all my devices: PC, notebook, macbook. It tells I have to update. But when I run an…
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