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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. I see a "Couldn't start Dropbox" error on my Mac Seeing the "Couldn't start Dropbox" error on your Mac? Quick Resolution Confirm the Dropbox system extension & Keychain access are…
Hi everyone, I installed Windows on the C drive and have my Dropbox folder on the D drive. I use the Dropbox app. I want to completely reinstall Windows. I want to delete everything from the C drive and reinstall Windows. The D drive remains unchanged; all data remains there. Are these the correct steps to take: 1) Log out…
My boss gave me a Macbook Pro and I need to get the dropbox files from the Mac computer to the laptop and I don't know how to do this
Application Affected (Can't Sync Dropbox Account) Device (HP Computer) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (545.2.2 - found in app settings or About section) Question or Issue Hello, I recently changed my business teams Dropbox account to a personal account. Since…
When I installed Dropbox, it wiped clean my desk top and I can't store anything on it anymore. Do I have to get a new computer to fix this? I've had Dropbox for a day and I already hate it. Thanks for any help you can provide. @sr534
Operating System/Browser (if using the web) (Windows 11 and Windows 10) Dropbox App Version (if using the app) (238.4.6075) Question or Issue This problem has bothered me for a while, I don't remember since when, but currently whenever I tried to save something into a Dropbox synced folder (such as a Powerpoint file or…
Running Windows 11 Pro. I recently re-installed Dropbox to retrieve files still stored on the cloud. The default install put the folder location "C:\Users\michaelmunson\Dropbox" I attempted to change the folder location by going to Preferences > Sync > Dropbox folder location. I changed the location to the external drive…
Hi, I want to reinstall Windows on my PC. Then I want to reinstall Dropbox and download all the data back to my PC via the Dropbox app. What will the modification date of the downloaded files be? Will it be the day of the download, or will it remain unchanged?
I've read that I should keep the ".dropbox" file. It shows up on two of my mac computers with a sync error status of "The operation couldn't be completed. (NSFileProviderErrorDomain error -2005)". I'd like to understand what is going on here and what I can do to relieve my account of its errors. Any information is…
Synchronization does not work on Android. I download files to a folder that is only accessible from Dropbox itself. It is completely useless. I need to synchronize files to a folder in the internal storage, just like on Windows! Otherwise, other apps will never be able to access my files.
Hi Team, Yesterday, for a reason that I am not sure of(the only thing we did, was add another user with access to a certain dir)...the "sharing activity" has stopped working...we are working on a shared dropbox with several people constantly updating /adding files...and now on the app, you cant see the changes being…
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