Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. I see a "Couldn't start Dropbox" error on my Mac Seeing the "Couldn't start Dropbox" error on your Mac? Quick Resolution Confirm the Dropbox system extension & Keychain access are…
The error file is as follows: bn.BUILD_KEY: Dropbox bn.VERSION: 243.4.6956 bn.constants.WINDOWS_SHELL_EXT_VERSION: 90 bn.is_frozen: True machine_id: fb77be58-97d3-4be1-8b70-5fb248364473 pid: 18096 cwd: 'C:\\Program Files (x86)\\Dropbox\\Client' real_path='C:\\Program Files (x86)\\Dropbox\\Client' mode=0o40777 uid=0 gid=0…
Application Affected Dropbox Device macOS 13.3 Operating System/Browser (if using the web) Ventura Dropbox App Version (if using the app) cant open app, installed latest version today Question or Issue Opening Dropbox from the Applications only opens a finder window. It doesn't open an app or put anything in the menu. It…
Application Affected (Dropbox Basic) Device Asus Z170-PRO custom build w/ Intel i7-6700K Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) (242.4.5815) Question or Issue I open Windows Explorer and navigate to the Dropbox folder. When I double-click on a folder in the right panel…
Question or Issue I am using an HP laptop running windows 11 with the Dropbox app downloaded Recently, every time I open Dropbox, a box with my history pops up - SEE BELOW This is REALLY annoying, as I can't access my folders list which is hidden behind it. I have to keep tapping things until it disappears! How do I stop…
Device Dell Alienware 17 Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) 241.4.4853 Dropbox Plan Plus Question or Issue How do I get rid of Dropbox showing in multiple places in Windows Explorer? See screenshots. Dropbox functions fine it just appears in multiple places for…
Linux install - do not add "dropbox.list" to apt... (deb install) latest Linux versions use DEB822 Source Format now (.sources) or replace "dropbox.list" with "dropbox.surces" example: Types: deb URIs: http://linux.dropbox.com/ubuntu/ Suites: questing Components: main Signed-By: /etc/apt/trusted.gpg.d/dropbox.asc
When I try to log in I get this message: Unable to connect to Dropbox MacBook Pro-Tahoe 26.3
Device Xiaomi Operating System/Browser (if using the web) HyperOS 2.0 Question or Issue Hi everyone, I'd like to have a shortcut to a Dropbox specific folder on Android phone screen. But if I try to add a widget to the screen, the Dropbox app does not appear... The instruction found on this page do not work at all:…
Application Affected Dropbox Desktop Device Thinkpad E15 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 241.4.4853 Question or Issue I am running the latest version of Dropbox Desktop on Windows 11 (25H2 version, build 26200.7840). I set the system tray manager to show the…
Application Affected dropbox for ios Device iphone 15 pro max Operating System/Browser (if using the web) ios 26.2、26.2.1、26.3 Dropbox App Version (if using the app) (for ios 460.2） Question or Issue Ios 26.2, 26.2.1, 26.3 cannot be installed. After clicking on the app store, turn around, and then return to get it. It…
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