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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
In the name of GOD, please tell me how to remove Dropbox completely from my Mac! Thank you!
Application Affected Dropbox Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 237.4.5655 Question or Issue After Dropbox upgraded to the current version, my status icons are still on the file icons and there is no status column. Tried rebooting my computer and…
Question or Issue I am trying to calculate the size of a folder. In the size column I see a triangle with an exclamation mark Dropbox Plan Plus Operating System/Browser (if using the web) Chrome
i have three mac computers running same software and configurations - all on latest tahoe - all have dropbox on them and until recently all logged dropbox in automatically on restart (nothing accessibility and privacy have correct settings and disk access) - i also have dropbox files on the computers and not just iCloud -…
After about 15 years using Dropbox on my iMac (now with OS Ventura 13.7.1), for the first time it is giving me an error message right after it starts up. It immediately closes after an error. Tried rebooting the iMac multiple times already, and did a reinstall downloading the lastest version from Dropbox website, nothing…
Application Affected Dropbox (Microsoft Store version) Device Windows 11 Custom Build PC Operating System/Browser (if using the web) Windows 11 Pro 24H2 and now 25H2 Dropbox App Version (if using the app) 234.4.5591 Question or Issue On my new PC I have installed Dropbox via the Microsoft Store. It is all working, except…
Device Web Operating System/Browser (if using the web) Firefox/Chrome MacOS Question or Issue How do I view full dates, not relative dates, when listing files and folders? So basically: <filename> <type> <2025-11-30 21:55> Not "one hour ago" nor "six months ago" Relative dates mean nothing to my use cases.
Since the disappearance of the Vault I have two folders sitting in my Dropbox that I do not want my children to have access to. They want to look through their family and holiday photos though, which I also store in Dropbox. Protecting one folder with my phone code doesn't work as they have that (and I want them to have…
Hello I have two separate (physically separate) M2 drives, and one is (D drive) only for storing Dropbox folder. Whenever I reinstall Windows for whatever reaso,n I want to be able to use the existing folder and content without downloading it. I don't use Online Only, I use Dropbox as a RAID 1 backup (mirror). Recently, it…
I have never seen anything like this. I visit http://www.dropbox.com I don’t even have to log in. I just browse around then shortly thereafter my whole internet connection is down but working perfectly fine on all other devices! The issue is definitely drop box as it is completely repeatable every time I visit drop box. It…
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