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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Ive always signed into my account on safari but for some reason it will no longer let me sign in . I can sign in on firefox . Ive downloaded the app to see if that helps but its asking me to sign in on safari to set up the app so i cant do that either . any help much appreciated
Somethings not right. I have a free plan which allows me to sync on 3 computers however when I attempt to add a second machine I get a message I have to sign out of one of them. See attched. At this juncture I am only connected to 1 computer and want to add a second. Why would I at this point have to sign out of one of…
Hi everyone. I have a Dropbox Plus plan with 2 TB of storage. My system setup is the following: AMD Ryzen 9 CPU 2 × NVMe SSDs (2 TB each), one dedicated exclusively to the Dropbox folder 32 GB DDR5 RAM (2 × 16 GB @ 6000 MHz) Swap memory initially set to 16 GB (tested up to 128 GB) The total amount of files stored locally…
Hi everyone, I installed Windows on the C drive and have my Dropbox folder on the D drive. I use the Dropbox app. I want to completely reinstall Windows. I want to delete everything from the C drive and reinstall Windows. The D drive remains unchanged; all data remains there. Are these the correct steps to take: 1) Log out…
My boss gave me a Macbook Pro and I need to get the dropbox files from the Mac computer to the laptop and I don't know how to do this
Application Affected (Can't Sync Dropbox Account) Device (HP Computer) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (545.2.2 - found in app settings or About section) Question or Issue Hello, I recently changed my business teams Dropbox account to a personal account. Since…
When I installed Dropbox, it wiped clean my desk top and I can't store anything on it anymore. Do I have to get a new computer to fix this? I've had Dropbox for a day and I already hate it. Thanks for any help you can provide. @sr534
Operating System/Browser (if using the web) (Windows 11 and Windows 10) Dropbox App Version (if using the app) (238.4.6075) Question or Issue This problem has bothered me for a while, I don't remember since when, but currently whenever I tried to save something into a Dropbox synced folder (such as a Powerpoint file or…
Running Windows 11 Pro. I recently re-installed Dropbox to retrieve files still stored on the cloud. The default install put the folder location "C:\Users\michaelmunson\Dropbox" I attempted to change the folder location by going to Preferences > Sync > Dropbox folder location. I changed the location to the external drive…
Hi, I want to reinstall Windows on my PC. Then I want to reinstall Dropbox and download all the data back to my PC via the Dropbox app. What will the modification date of the downloaded files be? Will it be the day of the download, or will it remain unchanged?
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