Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
I have a ubuntu 22.04.3 LTS desktop. It has a SSD on which OS is installed and a HD for other non-OS things. By default Dropbox store local data in Home dir of ubuntu. I was running out of storage, so i moved it to my HD (using Move option in preferences). It worked well, but as soon as I restart my system, Dropbox always…
Application Affected Dropbox app and Selective Sync Device MBP 2.3 Intel, 16GB Memory, 1TB SSD Operating System/Browser (if using the web) Sequoia 15.7.3 Reference the screenshot below. This is a mess, which am I supposed to choose? At the top it says "Choose folders to store only in the cloud". (That used to mean you'll…
Hi everyone. Im using macOS Sequoia 15.3.2. When I'm in a Finder windows, in my dropbox folder – the filesearch don't work. The search doesn't find any results. If I'm in a regular folder on my SSD, everything works fine. Any syggestions? Best regards Søren
App: Dropbox (latest version) 239.4.8301 Devide: MAC book PRO 14 inch, 2023 Operating system: Sonoma 14.7.5 I can't see both syncing icons and right-click menu options on my laptop. This happens after remove an old account and sign-in into a new profile (part of Dropbox Teams) I try everything that was suggested, like…
Dropbox Desktop App installs fine on my Win 11 PC. Unfortunately, I'm unable to sign in to it. The error message reads: "This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page" and the…
Issue: What happened to the button that allowed us to quit Dropbox? The button was definitely there in Dec 2025, but now it's gone. I need it because I'm working with large files that can only reliably sync over my work/home wifi network. Device: Desktop & Laptop Operating System: Windows 10/11 Dropbox App Version/Browser…
All of a sudden (without any known change to my PC or its drives other than coming out of hibernation) I got a box entitled "Give DropBox permission) asking me to give Dropbox permission to my DropBox folder. Why? Is this legitimate?
I'm using Dropbox on a Windows 11 Dell laptop with v239.4.8.301, but I can't move the Dropbox folder to a new Sandisk 1Tb USB. The Sandisk is recognised on my PC as drive 'D:' I'm currently running out of disk space (1Tb on my ****** drive), hence the need to switch to the Sandisk. I have tried changing the Dropbox to the…
Application Affected Dropbox for Windows Device Microsoft Surface Pro9 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 238.4.6075 Question or Issue The Dropbox folder is presented twice in File Explorer in Windows. Both instances are directly under Desktop in the folder tree.…
It seem impossible to imagine but apparently Dropbox has decided that recent activity/files in recent activity are now permanently viewable until replaced by more recent activity. Really? I hope I'm wrong. Dropbox started out as uniquely user friendly and easy to use. I've watched that disappear over the years. It's…
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