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I am using Dropbox 244.3.6525 on macOS Tahoe 26.3. My Dropbox folder is in Users/Username/Dropbox, and this is what is set in the Dropbox sync preferences. However, it seems that an application looking for something using the path ~/Library/CloudStorage/Dropbox has created another Dropbox folder there, which is now syncing…
Application Affected - Dropbox Desktop for Mac Device - Macbook Air Operating System/Browser (if using the web) - Mac OSx Tahoe 26.2 Dropbox App Version (if using the app) - whatever the latest version is on the website as this is a new install Question or Issue I'm very new with this, can anybody explain to me how I can…
I am a helpdesk tech, one of our users has the newest version of the app getting stuck at start up. I have tried advanced reinstall, computer restart, etc. Application Affected Dropbox App Device Macbook Operating System/Browser (if using the web) TBD Dropbox App Version (if using the app) TBD
When one update its software list with apt on Debian Trixie at least, he gets this error: Err:13 http://linux.dropbox.com/debian sid InRelease Sub-process /usr/bin/sqv returned an error code (1), error message is: Signing key on 1C61A2656FB57B7E4DE0F4C1FC918B335044912E is not bound: No binding signature at time…
I can't get the desktop app to open and connect to my account. I downloaded the app again and reinstalled, but it still won't open. Here is the error text: bn.BUILD_KEY: Dropbox bn.VERSION: 243.4.6956 bn.constants.WINDOWS_SHELL_EXT_VERSION: 90 bn.is_frozen: True machine_id: 4daa95c8-e24b-5344-97c7-1a69e936c1ed pid: 93326…
After updating my Mac to macOS Tahoe 26.2 all Dropbox Finder sync and status icons disappeared completely. I no longer see any green ticks blue syncing arrows or cloud icons on files or folders inside my Dropbox folder. This worked perfectly before the macOS update and is a critical part of my workflow as I work with…
Application Affected (Dropbox Pocketbook.) Device PocketBook 628 Question or Issue Recently had issue with my network, was told from Pocketbook support, to do factory reset. Afterall I realized that I can't log-in with my account, cause the interface of login page was update. How should I bypass that piece of a problem,…
Application Affected Synching files Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Windows Desktop Question or Issue Had a funny problem with the Windows Explorer status icons not all being corrected, and saw a recommended to "simply" sign out of Dropbox and sign…
My DropBox icon is greyed out, and I can't access files. I work in a government department, there is a lot of security measures in place, which may be the causing the problem. However, our IT people have been unable to find a solution. I have found if I disconnect the WiFi and reconnect it sometimes it reconnects.…
Dropbox App Version (if using the app) 233.4.4938 Syncing Status Doesn't start Question or Issue My dropbox doesn't connect anymore. It does not even start. I'm on Mac OSX Tahoe 26.0.1 Dropbox version: 233.4.4938 Can someone please help me out...
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