Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Application Affected Drobox Device Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) Trying to reinstall Question or Issue I let CCleaner clean my Windows 10 desktop registry (I know.... big mistake). Afterward Dropbox did not work. I uninstalled and tried to reinstall (regular -…
installando dropbox per desktop, dopo l'installazione mi dice che non trova "dropbox.exe", che è invece presente. Sistema operativo Windows 11 25H2.
Will Dropbox be ready in advance for the macOS Tahoe update? Or do we need to wait and see what breaks this round? We all remember the fun with the last two macOS releases - and “fun” is putting it mildly. Have there already been issues? Can someone please speak up - before it’s too late? For now, I’m holding off the…
Application Affected Dropbox App Device Mac Studio (Apple M1 Max) Operating System/Browser (if using the web) macOS Tahoe Version 26.2 Dropbox App Version (if using the app) Tried multiple versions, including the most recent offline installer. Question or Issue I am trying to install the Desktop application for Dropbox.…
Application Affected Dropbox Desktop App for Mac Device Macbook Pro (2020 13-inch M1 chip) Operating System Sequoia, MacOS15.37.2 Dropbox App Version 239.4.8301 Question or Issue Hi! I had been having the same issue it seems a bunch of other Mac users have been having: the Dropbox icon for the desktop app disappeared from…
Application Affected Dropbox basic Device Dell XPS Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 239.4.8301 Question or Issue Consider this a bug report. When rebooting today 1/13/2026, Dropbox forced an update. It had been working fine yesterday. When it was done, everything…
I have a ubuntu 22.04.3 LTS desktop. It has a SSD on which OS is installed and a HD for other non-OS things. By default Dropbox store local data in Home dir of ubuntu. I was running out of storage, so i moved it to my HD (using Move option in preferences). It worked well, but as soon as I restart my system, Dropbox always…
Application Affected Dropbox app and Selective Sync Device MBP 2.3 Intel, 16GB Memory, 1TB SSD Operating System/Browser (if using the web) Sequoia 15.7.3 Reference the screenshot below. This is a mess, which am I supposed to choose? At the top it says "Choose folders to store only in the cloud". (That used to mean you'll…
Hi everyone. Im using macOS Sequoia 15.3.2. When I'm in a Finder windows, in my dropbox folder – the filesearch don't work. The search doesn't find any results. If I'm in a regular folder on my SSD, everything works fine. Any syggestions? Best regards Søren
App: Dropbox (latest version) 239.4.8301 Devide: MAC book PRO 14 inch, 2023 Operating system: Sonoma 14.7.5 I can't see both syncing icons and right-click menu options on my laptop. This happens after remove an old account and sign-in into a new profile (part of Dropbox Teams) I try everything that was suggested, like…
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.
