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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Application Affected Dropbox Tray Icon Device ThinkPad 230 Operating System/Browser (if using the web) Linux Fedora 43 Dropbox App Version (if using the app) Dear all, after losing many hours, I am getting nearer to make Dropbox work on Fedora 43 as it should. For now, I can see the Dropbox folder, the Dropbox tray icon on…
I have several DropBox folders on my desktop computer - Dropbox, Dropbox (Old), Dropbox (Old (1)), Dropbox (Old (2)). I don't know how this happened. I tried deleting some but lost my desktop icons and had to resore them all back to square one! With all these duplicate folders I don't know where my files are being copied…
Able to sign in on browser but the desktop app keeps saying "Starting..." but never logs in. Desktop bounces me to browser to log in so it's a loop. Now it says "Waiting to be linked to Dropbox account" on dropdown menu. This is probably 6+ hrs after attempting to sign in on the desktop app. The Dropbox logo is still…
I am referring to discussion "How to set all directories in Dropbox with a given name/regex to be ignored" (https://www.dropboxforum.com/discussions/101001016/how-to-set-all-directories-in-dropbox-with-a-given-nameregex-to-be-ignored-/830218) @vladgasan mentioned that the engineering team wants to tackle this feature. How…
Application Affected (Dropbox app & backup) Device (Optiplex 3060 i5-8500, 16GB RAM, 500GB SSD) Operating System/Browser (if using the web) (Windows 10) Dropbox App Version (if using the app) (236.4.5918) Question or Issue For the past few days, a folder called "log" within the dropbox system folders, specifically…
Application Affected (Dropbox Desktop, though same on my ipad and Samsung phone as well.) Device (Desktop)Operating System/Browser (if using the web) (Windows 10.) Dropbox App Version (if using the app) 239.4.8301 I have seen a new option to immediate syncing in case the queue is long but I never saw it popping up in my…
Application Affected Dropbox file management, file provider not eligible Device Apple MacBook Air M2 Operating System/Browser (if using the web) macOS15.6.1 (24G90) Dropbox App Version (if using the app) 233.3.4753 Question or Issue Curious why my business Dropbox account is not eligble for file provider. Is it due to how…
I have personal and work accounts for both Dropbox and Google Drive and want to see them as folders in Finder without running separate desktop apps or syncing everything to my Mac; I don’t really know the usual tricks, so I’m looking for a straightforward approach that keeps things accessible in Finder, survives sleep and…
Application Affected Drobox Device Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) Trying to reinstall Question or Issue I let CCleaner clean my Windows 10 desktop registry (I know.... big mistake). Afterward Dropbox did not work. I uninstalled and tried to reinstall (regular -…
installando dropbox per desktop, dopo l'installazione mi dice che non trova "dropbox.exe", che è invece presente. Sistema operativo Windows 11 25H2.
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