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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. I see a "Couldn't start Dropbox" error on my Mac Seeing the "Couldn't start Dropbox" error on your Mac? Quick Resolution Confirm the Dropbox system extension & Keychain access are…
I have Prof Dropbox on my main PC. I want to add to another PC. On main PC I get to download the App. I use this to download on other PC using my details. It just installs a new copy, not my setup. I have tried help, but it just takes me in circles and I never get to talk or chat with a person to help
I have a similar problem to the one others have raised about this annoying pop up wwhen I open dropbox, only mine says Search Dropbox followed by upgrade, there is no arrow as has been suggested and it's blooming annoying, unhelpful, unwanted and un needed. Please help, desktop pc with Win 11, Dropbox free version Grahame
I'm struggling with Dropbox and my hard drive. When I open Windows Explorer, on the left window (Navigation Pane), I see: Dropbox, iCloud Drive, iCloud Photos, This PC, and Network. The Dropbox folder contains all files I expected to see there. Now when I open "This PC" and then C:\users\******\Dropbox, that second Dropbox…
Linux Mint 22.1 running Cinnamon Hello, Each time I reboot, a window pops up asking me to install the proprietary daemon. Clicking either OK, or Cancel yealds the same results, it pops up again next time I reboot. Also, the option "Don't show this again" gets ignored. Dropbox is installed OK, and it seems to work fine.…
On MacOS I am able to signin to my drtopbox account in the web browser, I have repeatedly installed the Desktop App in macOS and the app is visable on the bar at the top of the screen, but when I click on this to try and fre-sync my data, it has the wrong account in it, it has my google account that I do not want or use.…
Environment: Windows 11 Pro (x64) Dropbox 254.4.2518 Steps to reproduce: Click the Dropbox icon in the system tray. Open "Your activity". Select any file entry. Click the ellipsis (...) button. Click "Show in File Explorer". Expected behavior: The file's location should be opened in File Explorer without leaving additional…
I (the main dropbox admin account) appear to be the only person with the correct right click context menu items in Windows Explorer. I'm told the menu items were there until maybe a week or so ago. If I click on a file outside the dropbox folder I get this: If I click on a file inside the dropbox folder I get this: If a…
Hello, Today on may 29, while trying to move files from windows 11 desktop to dropbox, dropbox crashed my PC so quickly there wasn't even a BSOD. It happened 3x in a row, after which I used task manager to discern the culprit: Dropbox. Every time it booted and made connection the PC would instantly crash within 30 seconds…
Hi, How can I view only the photos I uploaded from my camera on my Android and iPad? When I open the app on either Android or iPad, I tap the “Photos” option, and I see all the photos from my entire Dropbox account—that is, from folders outside of my “Camera Uploads” folder, such as folders where I store photos of…
I have tried several times to move my DB folder from the C drive to another location. I have followed the instructions carefully but each time some of the files get copied to the new location but only a fraction of them make it. The folder remains in the C drive and it is the one that gets updated. One clue that may help…
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