Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My large Dropbox download keeps failing in my web browser If you're downloading a large file or folder from Dropbox.com & the download keeps failing or stopping, these steps can help…
Hello. I need to see what are the largest files on my dropbox. is there any tool any way to do this ? (in dropbox website without downloading ALL my dropbox files) thanks by advance
I am not happy with the recent change in the Dropbox mobile app that displays modification dates beneath file and folder names. It suddenly appeared today with no notice or explanation, and it does not appear to arise from an app update. This additional information clutters the interface, wastes valuable screen space, and…
Restore please the chance to visualize on iPad App the file name length as much as possible, instead of dots (“…”) in the middle of the name, also when the names of the file/folder need 2 lines to be seen. Thanks 🙏🏻
When I download files from the mobile app to my xiaomi mobile it's very sad that the app needs to stay open for that.... But if the download was not completed and I mark all files and start a new download, there are only the options: overwriting? yes, yes all, skip There is no "skip all" So in the worst case I have to…
I haven't been able to open dropbox links that my coworkers share with me on our shared dropbox team account in the finder for several days now. The option just disappeared. Tried all the usual stuff, resetting dropbox, uninstalling/reinstalling, logging out/logging back in, restarting computer, using a different browser,…
I keep getting this irritating message that I'm over my quota (2GB), and that my files will be deleted in a couple of weeks. Dropbox says I'm currently using about 5 GB of space. I bought a 4TB external drive to backup my computer, my wife's computer, and still have plenty of room for my 4 albums of recorded studio music.…
Hello, My workflow with images is that I have to have the images on my phone in a real folder for my other app to work with them. Just having them "available offline" is not enough. I would also like to use my own image viewer instead of dropbox. Also with apps like instagram, I want to browse and select images. So maybe…
Starting a few hours ago I have not been able to save (download) videos from my Dropbox onto my iPad. It says “file can’t be saved.” What’s going on?
Stacks of images of the files in my folders are clumsy and messy looking. It is not necessary for me to see a picture of what's in each of my folders — for me one of the reasons for something like Dropbox is to have a tidy desktop; stacks of images in a sort of collage format look like Dropbox wants to return to the days…
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.
