Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
Hi there Suddenly C4d files won't sync to Dropbox, ie they won't show up at all. We have Dropbox stored on a machine that we are using as our server. We then access files in that folder from other machines. Windows 11 on all machines Every other filetype works fine (Photoshop, InDesign etc) These other file types also work…
Hello, on personal folder, the right click shows the full menu, but the business folder shows only "transfer a copy(business)" , how can i fix it show the full sharing options. thanks.
Hello, I have an account that i have used for a while. And all of a sudden someone reported that one of the files they couldn't download. After looking into my account, now i cannot share anything. There is a message that pops up that says "We’ve interrupted your sharing activity. For details or to contact support". I…
I'm using Dropbox for Business / Teams. I've had major issues lately with Adobe InDesign files where I open a single .indd file, make changes to it and then try to save and it gives the following error: Cannot save the document. It may be opened by other applications. Close applications and try again. You may also use Save…
There are MANY similar questions in the community about this, but none answer the problem: I can't get files to download local on my machine. Environment :macOS 26.5, latest Dropbox downloaded and installed, Dropbox has Full Disk Access Steps to reproduce: In the Finder, select a file that is Online Only Right click → File…
I just created a folder and added three people to share it. Will they be able to add items or edit without having their own Dropbox accounts?
A bunch of my files and folders are invisible on my desktop computer, but they're still accessible if if go to the Dropbox website, where I get the message: "this folder is hidden from your device." None of these files or folders are "Teams" or anything like that. They're just mine, and now I can't access them from one of…
Hi everyone, I'm hoping someone can help with a Dropbox upload issue I'm experiencing. I am trying to upload files to Dropbox. The file appears in the upload folder, but the status remains "Waiting" and the upload never progresses. A yellow triangle with an exclamation mark is displayed, which I assume indicates an error,…
Hi, I am trying to upload a 71mb file via the website from windows. I initially uploaded the file from a linux machine on chromium browser with no problem. However from a windows machine using google chrome I tried to update that one file. First I just tried uploading in the hope it would overwrite the existing file, but…
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