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I'm reaching out regarding the unexpected disappearance of photos and files from my Dropbox Basic account. I recently discovered that a significant number of my photos and files were removed, potentially due to changes in Dropbox's storage policies around May 2026. Unfortunately, I was not aware that my files were at risk…
Uploading images or other files from Android phone to Dropbox via 'share to Dropbox Android app', the behavior used to be that the folder I navigated to and used for uploads would be persistent across sessions & days, unless I changed location on a subsequent upload. Now the upload target directory resets to the top level…
Why is the iPhone app suddenly always opening in the Home tab, instead of in the Files-tab where I left off? This is so … annoying, if you try to 'improve' the apps behavior, at least make the new way of working a setting that can be switched off, instead of forcing behavior to everyone that some people like, but others…
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
Hi there, Some time ago, I opened ticket #23006764 regarding access to my late father's Dropbox account (Bernard […]). Despite exploring every avenue available to us, we've hit a brick wall, so I wanted to reach out to the community again for advice. My mum and I are desperate to recover the family photos stored on his…
Hi all, I’m hoping a Dropbox moderator can help, because I’m stuck and have a time-sensitive business problem. I signed up for Dropbox Standard (1-month trial) so my clients could download about 500 GB of files via shared links. A client then reported that the link was disabled with the message that it “has been shared or…
I really like that Camera Uploads renames photos with the date and time they were taken. I use the uploaded files as my originals, and the date-based names make them easy to sort and find. I would not want to lose that. The problem comes when I share photos from the phone with an AI assistant (an LLM), which I do often,…
Jag har försökt åtskilliga ggr. att uppdatera Dropbox för att kunna använda den, men inte lyckas. Den vill bara att jag skall uppdatera en gång till.
I installed Dropbox on a new PC. Later I decided to delete a folder from within "Dropbox". First it says I need Administrator permission - OK I give that. Then it gives a "Folder Access Denied" message with "You need permission from <$PCname>\<$Username> to make changes to this folder". I can't see any way to proceed as…
Please add an option for Dropbox File Requests to automatically send a confirmation email to every submitter after a successful upload, whether they have a Dropbox account or not. Ideally, this would be a toggle the requester can enable per file request. We receive hundreds of submissions, and I receive almost that many…
The Problem:When uploading multiple files via the web browser interface, users currently have no way to set a custom order or prioritize which file gets uploaded first in the queue. Real-Life Context & Use Case:As a filmmaker and long-time Dropbox user of 15 years, sending heavy footage directly through the browser is a…
Hey, I would love for it to be a shortened shared link!! It would be awesome to have a personalized link but if it's too much to ask, at least make it shorter! It looks AWEFUL when sharing documents to clients OR to my boss!! It's sooo bulky, makes everything look very unprofessional. I've seen a lot of posts about this,…
I am currently able to view many programming language files (such as Python and Java) directly in the mobile app or web interface of Dropbox. However Kotlin files are not supported despite being plaintext files like Python and Java files. Please can this support be added? It should be a very quick fix as they are just…
