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Hi, I have noticed that some of my photos from my andriod phone were not uploaded, but others did. I have tried to uninstall and re-install dropbox, and move files to different album names, but still unable to trigger full reupload. Is there any way this can be achieved? I need to recycle my old phone, so I really need to…
Hi, Our web app runs on Cloudflare Workers. It reads and writes files in users' Dropbox through the HTTP API: files/download and files/upload on content.dropboxapi.com, and files/get_metadata on api.dropboxapi.com. Almost all of our users are in Japan. On 2026-10-13, between 15:00 and 20:00 UTC, every request became slower…
Uploading images or other files from Android phone to Dropbox via 'share to Dropbox Android app', the behavior used to be that the folder I navigated to and used for uploads would be persistent across sessions & days, unless I changed location on a subsequent upload. Now the upload target directory resets to the top level…
I recently received a notification email from Dropbox that I'm now over my quota which is confusing as I haven't used the account in quite a while. So I started digging through what I'm storing in Dropbox. The majority of files that are putting me over are files uploaded by someone else. Normally, file ownership is what…
Hello Dropbox Support and Community, I urgently need assistance recovering missing files from my Dropbox account. I have used Dropbox for many years, including on an older MacBook Pro. I recently discovered that a large amount of my personal photos, videos, and documents appears to be missing. My account currently shows…
Hi, I somehow missed the reply and didn't respond. I am trying to get this to work still, but I am unable to get the Leafspy App to let me login because it never displays the 2FA authentication page while logging in. The link provided in the response said to delete the app in the list of Dropbox connected apps, but the app…
Hello, I cannot sign in to the Dropbox app on my Samsung Galaxy S25 Ultra. It gets stuck on "Signing in, please wait..." and never finishes loading. I have already tried: - Uninstalling and reinstalling the app several times. - Clearing the app's cache and data. - Restarting my phone. - Signing in with Google and with my…
My Dropbox connector is Connected in Perplexity. searching for files in different existing folders always gives the status dropbox_mcp: unsupported and zero results. This also happens after re-linking and browser restarting. what could be wrong? my perplexity subscription support this function and the files are downloaded…
My Dropbox app (android) and Microsoft word app have been linked and working together fine. I had a file sync issue and simply disconnected Word from my Dropbox account in hope it'd solve it. Now when I try to link the two apps again, I get this error: It seems the app you're using submitted a bad request. If you'd like to…
There are MANY similar questions in the community about this, but none answer the problem: I can't get files to download local on my machine. Environment :macOS 26.5, latest Dropbox downloaded and installed, Dropbox has Full Disk Access Steps to reproduce: In the Finder, select a file that is Online Only Right click → File…
We have Dropbox business and have just over 1 TB free. But since we only have 6 TB in total, I have to see a FALSE message EVERY time I log in: "Storage will be full soon Based on current trends, your team is expected to run out of storage soon. Consider adding space to prevent workflow disruptions." I am a programmer. I…
I really like that Camera Uploads renames photos with the date and time they were taken. I use the uploaded files as my originals, and the date-based names make them easy to sort and find. I would not want to lose that. The problem comes when I share photos from the phone with an AI assistant (an LLM), which I do often,…
I am a photographer and sometimes I want to show my photos to my clients on my tablet or my phone. But it works in an annoying way. I can show a photo full screen, but to swipe to the next one i have to tap it so the menus appear, then I can swipe and then I have to tap it again to make the menus disappear. It feels clumsy…
Dear Dropbox, in shared-link folder views, please show total folder size and file count before adding or downloading, so recipients can verify a delivery is complete. Thanks a bunch!
Dear Dropbox, in Dropbox file preview on dropbox.com, please include visible timestamps when using “Copy transcript” or copying transcript text, not just the spoken text. Thanks a bunch!
