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I'm trying to use a template I created for a simple change order. When I go to use the template, it makes all the fields grey and say "unavailable". How can I get this to work?
Does anyone know if Dropbox has a sales team that we can actually talk to? I'm trying to decide whether to upgrade from a Dropbox Basic to Dropbox Plus, but have a question that I'm not finding the answer to and the AI bots are useless for this. I just paid for Dropbox Sign, but I see that Dropbox Plus includes Dropbox…
I would like to speak to someone about our contract details and information on canceling our DropBox Sign subscription.
Dear Support Team I hope you are well. I am writing to clarify the implications of cancelling my contract and subscription with HelloSign. I signed the Terms and Conditions in June 2022, and my billing cycle is every November. The next credit card charge is scheduled for 14 November 2025. While I intend to cancel my…
Hello. When I upload a new doc for signature, an alert pops up saying I can only add up to one signer. I've been able to add multiple signers up until now. Appreciate your ideas on how to fix this. Thanks! Sheila
Hi, I have the same problem and have tried with a different browser and even incognito mode on my current one. When I try to enter a third signer/receiver of a PDF-file which I want to be signed - a message appears that only two signers is possible. I have done this hundreds of times and have never had the above problem.…
I am having so much trouble finding a way to change the send settings for my Dropbox Sign. Whenever I head to templates and go to the upper right icon and click on settings, the page just reloads and goes right back to the templates home page. Has anyone else experienced this issue?
Hey everyone, As the title suggests, I'm facing an issue where text tags are not removed when a document is sent for signing (when the user opens it for signing), even though the `hide_text_tags` flag is set to true. This problem started recently—it used to work fine before. I'm wondering what might have changed and if…
Please, please please re-establish the possibility of signing documents directly on the PC, avoiding access to the web. Previously, with a right-click, it was possible to activate the procedure for obtaining digital signatures. Now you have to take the file, drag it onto the web page (which used to open autonomously) and…
Hi, When we attempt to issue out documents for signature, we receive a triangle error message and documents are not being sent. Please see attached screenshot to see what message shows up. We have tried sending documents to multiple different email accounts but none are working. Please could you assist us on solving this…
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