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I am having significant issues and generally glitchy behavior when trying to place and resize signature fields with in Dropbox Sign. I have had no issue until the last couple weeks. There is no differences in the types of PDF's I am using, I have had this workflow for years without issue until now. How can I fix this?
Hello, I've been using this service for two plus years without issue and now I'm getting an error message when I try to submit a document for a client's signature. I've tried a separate wifi connection, incognito mode and a different browser. No idea why this is happening now. Please help.
I have spent too much time over the past two days at work trying to set up a contract for signature because the signature tab will no longer be a feature for self-signing or sending a document for signature through Dropbox on or after 5/29/25. The document does not load after clicking the Dropbox icon, signing in, and…
Dear DropBox, I tried to cancel/decline three documents that are pending my signature because I do not want to sign them and I do not want to contact the signer. When I contacted your help team and sent screenshots, they told me that the senders cancelled their accounts and that I cannot decline the documents because they…
Hi, I have decided I will try out the Signature feature. I wanted to upload a scan of my signature to be used. Unfortunatelly, the app does not remove white background. On the top of that, it even adds white background to a png with transparent background (yes, I invested extra effort in removing the white background with…
I need urgent help with Dropbox Sign! There is a glitch whenever I try to add Placeholder text. It doesn't stay after being typed. I've tried this in Firefox and Safari (with cleared caches). I've never had this issue before.
Hello, I'm trying to send a document for signature, but when I click on 'Add another signer', it won't allow me to add one. I see this question was resolved about 25 days ago with another user after they cleared their history/cache and temp files - which I've done. I've tried using both Ecosia (default browser) and Chrome,…
Hello! I need help. I was trying to update the account with my name (to be shown in the requests), but it keeps showing another name (a colleague used this account before). Can you please solve the problem?
I need to create multiple signable documents for my website. How do I do this?
I'm trying to use a template I created for a simple change order. When I go to use the template, it makes all the fields grey and say "unavailable". How can I get this to work?
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