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We create a Purchase Agreement document with 2 signatures. First, our manager signs then the customer. After manager signs he gets a 'Document has been signed' email that has a 'View Document' button. When clicked he receives the ERROR (404) page.
Hi! I am using Dropbox Sign to create a new document for signature. In the document, I place a Signature field and send the request to the signer, John Doe, via email. Previously, when an unauthenticated user opened the document to sign, the Type tab of the Signature field automatically suggested the signer’s name (“John…
I'm part of a business account and need to have access to the organization's folders which are large. When I joined the organization, I think I thought I needed to sign up for a Dropbox account and pay for it, which I did for a few months. Then I was told I don't need to pay, so I downgraded my subscription to basic. Now,…
Hi, I can't be the only one with this issue. Here is the bullet point format of the issue: * Create a template using a PDF file. * Started with the basics like using the "Name" field * Used multiple text fields * Entered in preview mode to test entering data * I then click the name field * I want to enter a name (example),…
When I first started using dropbox sign there was a "send for signature" option from the right click menu in finder. Then that went away and I had to go the dropbox.com. Today I didn't see that option in dropbox.com and had to go directly to hello sign and connect dropbox and import the document. What is up with the…
Something is wrong with Drop Fax I can not fax or received faxes.
I am not receiving any error message with the dropboxsign litify integration, but when I try and send through litify the paperwork for signature is being marked in litify as sent without anything being received by the signer. I tried to send through the dropboxsign account and it worked- is anyone having issues with their…
Dropbox Plan Standard? Payment Method Auto draft How did you upgrade? Dropbox web site. Question or Issue I current have an online fax account with another company. I just realized I could have one via Dropbox. I already use them for Dropbox Sign. My question is this: If I already have a fax number with a different…
I received an email from Dropbox saying that my fax was sent. Does this mean that it was received? If not, how can I tell if it was received without asking the receiver? Thanks.
I’m very aware you don’t support HEIC file types and we are VERY surprised you don’t as ALL iPhones take pictures with that format now - by default. So, when we send someone a DropBoxSign document that requires them to take a picture of their ID and attach that to the document it rejects their image. Most people don’t have…
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