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i literally paid $250 to be able to send nothing. it seems that their OTP via email is not working therefore because i cannot receive a verify email address email (their fault), i am cut off from all services. Not only is the upgrade unclear about what you can and cant do but their infra barely works.
Device MacBook Pro 2021 Operating System/Browser (if using the web) macos 15.7.4 (24G517) chrome latest Dropbox App Version/Browser Version DocSend Question or Issue "Content Library" page is down. tried in incognito window as well
After changing my Dropbox account email address, I received multiple emails from mailto:support@docsend.com wanting me to confirm my new email account address. As all looked legit, I did click on the link. Now I am supposedly signed up for (without putting in any credit card information) a free trial of the "Advanced Data…
Question or Issue I am a new user. I have already uploaded documents. I just need to know how to allow someone from outside my account to access the files so they can download them, in simple language. I have a paid account and cannot access the chatbot; I have purchased the account just for this, and I am very frustrated…
How do I see the email that was used to submit the file? In the file link, they are asked to put their name+email. As part of the naming convention, I can see the name but I need access to the customer's email as well to send a follow-up..
doc send free account , how many free requests is available?
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Does DocSend offer password protection feature for documents? Quick Guide: * Password protection enabled: Yes, DocSend supports password-protected documents, allowing you to add a…
Dropbox Plan (Basic) Are you a Team Member or Admin? (Neither) Do you have access to the email linked to the account? (Yes) Are there any devices connected to your Dropbox account? (Home PC) Hello, I just signed up for DropBox basic and I got an email from DocSend Support asking me to verify my email. I want to confirm…
Dropbox DocSend has allowed a bad actor to send a phishing email to hundreds, if not thousands, of email recipients, purportedly from me. I reported this to Dropbox immediately using the link in the email and received no response. It is now 5 days later and "The Dropbox DocSend Team" sent a reminder email out. Can you…
I'm paying annually for an Essentials plan with you. Currently, I'm paying over $400 CAD per year. Between your discontinuing Vault and now discontinuing Send & Track, you're removing features that I've paid for and are also features that influenced my decision to go with Dropbox Essentials in the first place. I don't see…
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