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I had an older MacBook M1 configured with two external drives that were successfully backed up using Dropbox Backup. The backups completed and had been working perfectly for several years automatically updating with any new data. Today I migrated to a new MacBook M4. The same two physical drives are connected, with the…
My Dropbox folder is on a large 12TB external spinning drive, it had been working fine with the exception of an annoying pop-up from Dropbox on every boot asking me to attach my already attached external drive. In the process of trying to troubleshoot this with Dropbox support, they had me completely uninstall and…
System reports that I am using 422.84 GB of storage against an allowance of 10GB. The list of files is less than 2GB. How do I see a list of all the files that DB s reports.
I referred my son and daughter using my Dropbox referral link. My son created a new Dropbox account, installed the Dropbox desktop application on my old PC (which I no longer use) and signed in, but the referral now shows as “Ineligible”. I think I had previously used Dropbox on this PC, although my son has his own…
Hi all, I don't understand the syncing option of Dropbox. Please help me to understand If I download a file/folder 'a' from my PC into Dropbox the file is synced on my i-Phone and i-Pad. If I make changes to 'a' on my PC, the changes will be synced with the files on the other devices. But it doesn't work like that. My…
My files are missing. I logged on today for the time in a couple of years. All of my original folders are there but almost all of them are empty. I get regular emails saying I am running out of storage but none saying I have exceeded storage. Please, what have you done with my photos?
Over and over, what a pita. I Upload a Photo to DB from my Phone. I click on File Explorer so as to access it on my Computer. It's NOT found in Camera Uploads or anywhere else. I check Online; it's there. I have no way to get into my one Folder as it already appears to be there, but AGAIN not synced in that same Folder on…
I have not been able to use DropBox for months. I consistently get this error message whenever I try to send a file. I've used this service, without issue, for years—and now it's completely unusable. For clarity, this happens on my first attempt to send a file. The only way this error makes sense is if my limit of…
I am accessing a Dropbox account that hasn't been used for nearly a year. I cannot see any files inside folders. All folders are visible but no files. Everyone else in the team can see all files, just not this account can't see them. We are using web based login, not App
I'm trying to download a folder containing three short films I made over 10 years ago (there may also be some publicity material, I can't remember). The folder was created in 2013. I missed the emails from dropbox about deleting my folders but when I did see them, I went back into my dropbox and I managed to restore and…
We have Dropbox business and have just over 1 TB free. But since we only have 6 TB in total, I have to see a FALSE message EVERY time I log in: "Storage will be full soon Based on current trends, your team is expected to run out of storage soon. Consider adding space to prevent workflow disruptions." I am a programmer. I…
Una vez que un proyecto se aprueba en Replay y tenemos la versión final, sería genial poder moverlo directamente a una carpeta específica dentro de Dropbox. Esto sería similar a la funcionalidad actual que nos permite subir proyectos directamente desde una carpeta de Dropbox a Replay, pero en sentido contrario.…
Why won't Dropbox tell me the names of what files already exist when uploading? That way I could go to the files, rename them, and upload them. Right now, my only choices are to randomly overwrite some file that could be important or not upload some file that could be important.
Hello, It would be nice to have a native virtual drive feature that allows all users in a team to setup a identical drive letter and use the same file paths. We can work around this by using the Windows "Map Network Drive" feature. However, the status icons and the Dropbox right-click menu are not available on the virtual…
Being a photographer and independent video producer, I shoot thousands thousands of photo and video files for clients. Once the projects are finished and approved, after a period of time, I delete the raw files because they are so huge and take up a great deal of storage space. After deleting these large raw files.…