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Hi, I'm on Windows with a Dropbox Basic account. Periodically, a task named "Dropbox Updater" keeps running and never seems to finish or stop. Related background: "Early releases" is OFF in my account settings on dropbox.com, but the desktop app keeps updating to beta (.3.) builds. Timeline: The app was on v277.3.4925…
My Dropbox connector is Connected in Perplexity. searching for files in different existing folders always gives the status dropbox_mcp: unsupported and zero results. This also happens after re-linking and browser restarting. what could be wrong? my perplexity subscription support this function and the files are downloaded…
please help. I have THOUSANDS of files recently deleted due to the 2.8g Basic plan allowance. I need help. Most of them of are irreplaceable memories of family and friends.
Hi all, I’m hoping a Dropbox moderator can help, because I’m stuck and have a time-sensitive business problem. I signed up for Dropbox Standard (1-month trial) so my clients could download about 500 GB of files via shared links. A client then reported that the link was disabled with the message that it “has been shared or…
"Hello Dropbox Team, I sent a referral link to my Mom. She mistakenly signed up and logged in using my computer first, which triggered the system to mark the referral as 'Ineligible'. However, she has now moved her account to her own unique computer and verified her email address. Could a moderator please look into this…
Hi everyone, I’m trying to set up Dropbox on File Provider with the Dropbox folder on an external drive, but setup always fails with Errno 513 (NSCocoaErrorDomain Code=513, “The file couldn’t be saved because you don’t have permission”). Choosing the default location on the internal drive works fine. Setup Mac mini, macOS…
Here's the situation. I lost my C drive unexpectedly. The good news is that I ran almost nothing off of that drive. All my Dropbox user files are located on a drive called D, which is intact. I THINK the Dropbox app was located on C or another drive, but I don't know. (The cache file is on D with the rest of my Dropbox…
I know this right-click menu has been an issue recently, but my thing seems a little different. First: I am running Windows 11 pro with Dropbox 269.4.4231 My issue issue is that the right click menu keeps disappearing. I saw on a previous thread a direction to install the latest stable version of dropbox, which I did, and…
I’m getting an odd bug, using Paper on my iPhone 16 Pro Max. Whenever I’m in Edit mode, a bar appears that seems to be asking me to log in, though I’m already logged in. If I tap it Paper leaves Edit mode. The bar always says, "passkey for this website." (Picture attached)
I just redownloaded dropbox after not using it for a few years. it currently says I have 0 of 2TB of space used. I am attempting to connect to a client's shared file, which is almost completely empty. I am the one who is supposed to upload things in there. however, when I click on Join Folder, it says that I have no…
Nell’app Dropbox per iPhone (versione 494.3.2), nella scheda File, sotto ogni cartella viene visualizzata la dicitura relativa alla data dell’ultima modifica (ad esempio «Modificato 5 anni fa»). Vorrei poter disattivare questa informazione e visualizzare esclusivamente i nomi delle cartelle, ottenendo un elenco più…
Implement "online-only" option for files sync in the Linux Desktop app/CLI, as it already exists in Windows and macOS applications (https://help.dropbox.com/pt-br/sync/make-files-online-only). This is an old request in the Linux community, as we can see in the forums listed below:…
In Windows, when I right-click a file in File Explorer and choose Copy Dropbox link, the link goes straight to the clipboard. Nothing shows whether it is a view link or an edit link.
I love the auto play when I’m in a specific folder. I often set audio files up so that I can listen to them in autoplay. But in recents, which it newly began auto playing, is counter productive as it goes through something like a song I’m working on, to a video. While I’m driving, this is basically a hazard. So I would…
Sometimes I keep taking photos of the same thing until I get a good shot (or a few good shots), and then I delete the rest that I don't want to keep. But if Camera Uploads is on, I have to delete them in Dropbox too. This can sometimes become quite annoying, especially if I want to keep the 2nd or 3rd last shot, I have to…
