Get answers to your questions, connect with other Dropbox Community members like you, and discover how to get the most from Dropbox.
Do you have a question about Dropbox? Get answers here.
Learn more about Dropbox products with tips, tricks, and advice.
Explore the full potential of Dropbox with tips, tricks and discussions.
Have you got an idea for Dropbox? Share your idea here or vote on other ideas.
In the last several days I have created a couple of folders with several files in the Dropbox folder in the iphone Files app. These files have not synced to Dropbox proper (not showing up in either the app or on the desktop version), the Dropbox folder in Files shows the blue circle stuck circling (which I thought was…
I installed (and uninstalled, reinstalled—multiple times) and it keeps asking me to do two things: Sign out of my own device, which is somehow listed multiple times (I have basic plan) When installed, it says it can't connect to dropbox, and the error leads me to security settings (which I've checked over and over) and…
I'm running version 279.4.5723 on a MacBook Pro 15" 2014, on macOS 15.7, on OCLP 2.4.1 If I shut down Dropbox and restart it, then the syncing continues, but I shouldn't have to keep doing that, right? Can you please fix it? Thank you. This is what I see:
Hey, I would love for it to be a shortened shared link!! It would be awesome to have a personalized link but if it's too much to ask, at least make it shorter! It looks AWEFUL when sharing documents to clients OR to my boss!! It's sooo bulky, makes everything look very unprofessional. I've seen a lot of posts about this,…
Dear Dropbox, in Dropbox file preview on dropbox.com, please include visible timestamps when using “Copy transcript” or copying transcript text, not just the spoken text. Thanks a bunch!
A Changing Digital Environment The digital world continues to evolve as new technologies influence how people communicate, discover information, and enjoy entertainment. Online platforms are becoming more accessible, offering different experiences through modern website designs and improved technical systems. Lemacau is a…
Hi, I can no longer connect the Dropbox connector for Claude (connector URL: https://mcp.dropbox.com/claude_app_mcp). Timeline (13 Nov 2026, CET / UTC+1): ~15:30 – the connector was working, then started failing mid-session with connection errors (HTTP 502). Claude could no longer read my files. 15:35–15:40 – I…
Hi everyone. After submitting all of the rightful and necessary documentation, how long does it take to hear back if it can be done? Also, is the information sent over possible to be erased after? Some details were sensitive. My sibling passed and I’m just thinking of the best line of action as it is her son’s 10th…
So, it has been almost 2 years since I moved on from Dropbox. I switched to another app that I now use for syncing my photos from phone to desktop. I've always been using the FREE version of Dropbox but I outgrew it. At the time I switched, I didn't delete my Free Dropbox account, I simply just paused the syncing of files…
After establishing an account and some files via WebUI, I installed Dropbox on my WIN 10 PC, but after "success" my folder stays 'syncing', the desktop app reads 'starting' but nothing happens. After a while the desktop app disappears and will never show up again, folder shows 'syncing'. This is unchanged after uninstall…
I would really like to see some key features added to the camera uploads folder. For example, having separators by the year when photos were taken or the ability to filter by location (if available) would be very helpful. Also, a tab for albums would be a nice addition. I'm trying to shift away from using Google Photos for…
It's a hassle to turn on "Allow Downloads" every time and triple-check it before sending files over. I think most people would benefit from this being the default setting. We can always disable downloading for times when we need it.
Right now the pieces of a single project live in different corners of Dropbox: the parent folder holds the assets, comments sit on individual files, and file requests are managed from a completely separate section. There's no single view that shows the state of one project. The idea: a "Project" container that lets you…
