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Hello Dropbox community, I use Dropbox Basic on my MacBook Air M1 My SanDisk external-drive backup contains Photos and Excel files. I want to keep my photos on my physical SanDisk drive and in my Mac Photos Library, but remove the cloud backup of Photos to free Dropbox storage. I need to retain my XL (Excel) files and…
Why the f is the iPhone app suddenly always opening in the Home tab, instead of in the Files-tab where I left off? This is so f'ing annoying, if you try to 'improve' the apps behavior, at least make the new way of working a setting that can be switched off, instead of forcing behavior to everyone that some people like, but…
Whatever I search for, using the Search option bottom left of the Dropbox app, I only get a maximum of 4 matches. e.g. Search 'Archive' folder for pictures containing the word 'Sophie' of which there are 100s, I only see 4 results. The Mac desktop icon version works perfectly and shows them all. I cannot find any setting…
I know this right-click menu has been an issue recently, but my thing seems a little different. First: I am running Windows 11 pro with Dropbox 269.4.4231 My issue issue is that the right click menu keeps disappearing. I saw on a previous thread a direction to install the latest stable version of dropbox, which I did, and…
Hey, I would love for it to be a shortened shared link!! It would be awesome to have a personalized link but if it's too much to ask, at least make it shorter! It looks AWEFUL when sharing documents to clients OR to my boss!! It's sooo bulky, makes everything look very unprofessional. I've seen a lot of posts about this,…
I am currently able to view many programming language files (such as Python and Java) directly in the mobile app or web interface of Dropbox. However Kotlin files are not supported despite being plaintext files like Python and Java files. Please can this support be added? It should be a very quick fix as they are just…
Hello Dropbox Team, When we generate a link in Dropbox, it is usually very long. I would appreciate it if you could provide an option to shorten the link or allow users to customize it by choosing their own preferred words instead of the default long URL. Currently, there are external websites that offer this feature, but…
Hi everyone, I’m trying to set up Dropbox on File Provider with the Dropbox folder on an external drive, but setup always fails with Errno 513 (NSCocoaErrorDomain Code=513, “The file couldn’t be saved because you don’t have permission”). Choosing the default location on the internal drive works fine. Setup Mac mini, macOS…
Hi, for some reason dropbox logged me out in all my devices out of the blue and now I cannot seem to be able to log back in on my phone because the SMS for the 2FA is never arriving. The app won't give me any other option other than that SMS and no matter how many times I try, no SMS with a code will come. I have older SMS…
"Hello Dropbox Team, I sent a referral link to my Mom. She mistakenly signed up and logged in using my computer first, which triggered the system to mark the referral as 'Ineligible'. However, she has now moved her account to her own unique computer and verified her email address. Could a moderator please look into this…
Hi! I’d like to submit a formal suggestion for Dropbox to add Catalan as an interface language on the website, desktop app, and mobile app. As a Dropbox user, it would be very valuable to me and all Catalan speakers to be able to use the service in our language.
Please add an option for Dropbox File Requests to automatically send a confirmation email to every submitter after a successful upload, whether they have a Dropbox account or not. Ideally, this would be a toggle the requester can enable per file request. We receive hundreds of submissions, and I receive almost that many…
