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After a Windows update yesterday the Dropbox icon on the left sidebar in File Explorer has lost its drop-down menu and is no longer navigable. Clicking on it does nothing, either. It's now much more difficult to access my Dropbox files, I have to go to my User folder, from there to my Dropbox folder and so on. This…
First off, a huge thank you for your patience while we made these changes. We know things may have felt a little quiet (or different!) during the transition, and we really appreciate you sticking with us. 💙 📣 We’re excited to welcome you to the new and improved Dropbox Community - now with a fresh foundation that will help…
I have a 2T plan, and I have to extend it to 3T, for now. Adding 1T to my plan costs about 60$, which will add up to about 180$. Why upgrade to a 3T plan that costs about 200$?
Why don't I have permission to update my username? Where can I do it?
I have a 2T plan and need to add 1T to it. Can I add another 1T or more to it?
Hi here! Please, help( The situation: i had a plus subscription for 10 years, but a few years ago it became impossible to pay dropbox in my country (in my regret 😞). But all this time it was possible to get access, look through and download my files from a cloud. But today i opened it and now there are only 8.5 gb of files…
I'm running Dropbox (paid personal account) on Windows 10 (version 10.0.19045.7291) and the right-click context menu has completely disappeared from Windows Explorer. The sync overlay icons (green checkmarks etc.) are still showing correctly, but no Dropbox options appear when right-clicking files or folders. Here's…
I want to relocate the Dropbox folder from the C: drive to secondary storage. This is on Windows where I have my computers setup such that there are none of my personal files stored on the C: drive. When I perform the Relocate function provided by Dropbox it appears to function properly, In that, it warns that it is going…
Many companies prohibit employees from generating their own Dropbox account, which is needed to comment on the files. So I'd love to have a way for people to put their email and just add comments.
If i install the desktop installer i get error: can not continue because MS store version is installed. Also no installation possible with MS Store. I did cleanup discripted in FAQ @ website. Dropbox lite no problem.. What must i do ?
I have been a user for well over a decade. I could not find a place to post bugs… Memory leak:
Dear Dropbox Team, I would like to suggest that you create a dedicated two‑factor authentication (2FA) app for both mobile and desktop. What would make your solution different from existing authenticator apps is the ability to store a secure backup of the 2FA secrets directly inside the user’s own Dropbox account. This…
It would be great to have an option for admins to manage folder follow settings for users. Currently users need to unfollow folders individually to stop receiving folder notifications. A bulk option or admin controlled notification setting could be helpful for larger organizations.
I am a developer. I keep my software in my Dropbox. When am actively working on my software, I make lots and lots of little changes. These files get saved many times throughout the day. This leads to many revisions. And when I am sure things are working, I commit the changes to GIT. And GitHub. When I realize I have gone…
