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It should be possible to drill down to a folder before enabling restoring a deleted file.

in order to restore a deleted file, you first have to go to the main page and click 'deleted files' which then scans your master folder. This is not beneficial and it takes a long time. - It would be better to be able to drill down to a sub folder which is where the deleted file lived and then invoke the scan,

Only makes sense.

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Comments

Megan

Hi @TroyK, welcome to our Community!

If you access a folder of yours on our website, and then click the gear icon on the top right part, next to the folder's name you should be able to see the option "Folder settings".

Please try clicking there, and you should then have the "Show deleted files" option, which will show you the deleted items in this particular folder. That sounds very similar to what you already described.

Can you give it a go, and let me know if this works as you intended it to?

Looking forward to your reply!

TroyK

Good stuff, thank you for that.

How do I 'look' back further than 1 month? I can only see files back to 9/5, with today being 10/7 and I have files in there for years.

BTW I do have the 10 year recovery coverage.

Thank you for your time... appreciated.

Jay

Hi @TroyK, you should be able to see any deleted files when using my colleague's method, including any deleted files and folders older than 30 days.

Are you not seeing those files when showing the deleted files?

TroyK

Hi, now I could be wrong! - but I do not believe I am seeing all the files that have been deleted in some folders...
All files/Muffetta Enterprises/Filemaker Pro FMP/BUs_Everyday zip

It shows this as the earliest file... I am fairly positive that I have have that folder for much longer than that and have been deleting files from that folder for much longer.
FMP_Daily_2025-09-05_0510

Jay

Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.