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Hello, I recently discovered that almost all my Dropbox files disappeared. My Activity log shows hundreds of entries saying "Dropbox Server deleted..." on March 27–28, 2026. I did not intentionally delete these files. The deletion affected years of work, including SketchUp projects, 3ds Max files, photos and documents.…
Hello. On July 31, I accidentally deleted my laptop's 'Desktop' folder, which was located inside the folder named '2Проекты' . After that, I successfully moved other heavy files out of Dropbox to free up my space, and my account is now clear (using only 195 KB). When I try to restore the 'Desktop' folder from Deleted…
My Dropbox subscription was canceled, and after my account went over the available storage limit, many/all of my photos appear to have been deleted. I did not intentionally delete these photos. They are extremely important to me, and I would like to know whether they can still be recovered. I have already checked my…
I have a Basic Dropbox Account The Storage is over quota and I am unable to see the files unless I upgrade the account I am retired and simply wish to download the files to my pc I have attached a screenshot of what I am seeing
I download a file to my downloads folder and i drag and drop it onto my desktop and Dropbox capture deletes the file from my desktop. This is 1 of countless examples of how dropbox overly complicated user experience causes files to be deleted or lost. I have been with Dropbox for almost 20 years i remember this dude named…
I use DB for storing video and photo content for my event business. We've been in business for 11 years, so that means there are a LOT of files, and everything is in lots of subfolders. I am trying to downsize my DB quickly, and want to try to find all the largest files to start with, and right now it is like finding a…
Hi all, I havent used dropbox for a while but still have files i want to get to. I logged into dropbox in my browser, I see all my folders but there are no files , when i look at the activity i see "Dropbox Server deleted **file name**" date 11 April 2026 Is there any way of getting my files back?
My friend is on a 2TB plan and his DropBox payments stopped about a 6 weeks ago due to a problem and will not be able to be resumed for another month. He has many photos and other important documents on DropBox and is really concerned that he will lose data. Will he lose any data for this temporary stopping of payments?…
How?
Hello, this is urgent. I accidentally deleted my Dropbox Basic account linked to this email address. After that, I mistakenly created a new account with the same email. I need to recover my original account and files if it is still within the 30-day recovery period. Please prioritize this request and let me know what steps…
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