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I deleted my Dropbox Backup but files still are still accessible through the 'Recents' filter
Hi, In my main account, I've deleted a Backup (proper Backup; a computer that was registered there). Today, when exploring the "Recents" filtering on the Home page, I see the name of that computer, folders and files within are still there! I can even open and visualize them. Even though they were supposed to be wiped; when…
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I keep seeing a pop-up message online that keeps appearing each time. Can I stop it?
For the past few days, when I log in to the web version of Dropbox.com, I get a pop-up message that says, "View files you have deleted - You can also easily restore or permanently delete them here." Even if I click the OK button, the message keeps appearing every time I log in. Is there a way to prevent this from…
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I've deleted all of my files on the desktop app, but my Dropbox account is still over-quota.
Dropbox Plan Free Device Mac Operating System/Browser (if using the web) macOS Dropbox App Version (if using the app) Question or Issue Like many users I am getting the Team Storage error 2.65 gb of 2.0gb and I can't do anything to correct the error. I am the Admin btw. I have deleting all of the files that I have on line,…
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Files won't delete, repeatedly removing access won't free up space
Device - iphone 16 and MacBook Pro Operating System/Browser (if using the web) - Sequoia 15.7.3/Chrome Question or Issue I've had the "You're out of storage" message for about a year but most of my dropbox usage is temporary file viewing (via "viewed links") that is sent to me from other people for quick download to my…
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Dropbox Basic account is over quota and completely locked
Device Dell laptop Windows 10 Dropbox App Version (if using the app) n/a Question or Issue My Dropbox Basic account is over quota and completely locked. I cannot view or delete files via: - dropbox.com/home - /deleted_files - mobile app - desktop app I am not asking for more storage at the moment. I just need temporary…
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All my content on my free account is gone. Please help.
All my files in free mode are gone. It was full but I accessed it regularly. How do I get my irriplaceable family pics back? I am not good on computer. Not sure how or what to do to find this place again for your answers.
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I can't delete my backup, and my storage is full.
I can't delete this SwapTBD backup. It is defunct. but since I can't delete it, I have maxed my storage. Any ideas?
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Files simply gone without any mention of them anywhere in the account
have used Dropbox for years - have thousands and thousands of files from past company photoshoots and various creative assets. Files that cost more than a pretty penny to produce. We are in those folders on a monthly (if not weekly) basis. Then - nothing. Gone. The folders still exist, but no files are showing in the…
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Documents are just missing but I didn't delete them
I'm on a Windows PC with a laptop as well as a laptop and iPhone. I have a lot of documents, and something has happened where my documents literally have been deleted. I can't find a version control on missing documents. These are documents I would not have deleted because I use them in knowledge bases in my custom GPTs,…
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Having issues locating some of my content both online, and the app.
Device Problem happens in all computers and the web version Operating System/Browser (if using the web) Windows 11, Artix Linux Dropbox App Version/Browser Version 241.4.4795/Chrome 144, Chromium 144 Question or Issue I have a huge folder with multiple other folders inside, with names from A to Z. Currently I cannot see…