Child Item

Downgrading - what happens with Data?

Hey guys,

I have around 0.5TB data on my 2TB Dropbox. What happens with that 0.5TB data when i downgrade to the free version? Will it all be deleted or will it just not be accessible anymore? (Just wondering in case i will switch back to Dropbox later). Because if it will get deleted i have to copy the data onto my server.

Thanks a lot in advance!

Find more posts tagged with

Cancellations

Downgrade

Promote

In Beta

Accepted answers

Neal

Hi everyone,

Just wanted to add clarity to this old thread.

If you’re a Dropbox Basic user, you'll have a free storage limit of 2 GB. If you exceed your storage quota, you may be subject to data deletion, and sync and upload restrictions. You may also experience restrictions on sharing and previewing files and folders.

You’ll receive notifications about the deletion of your most recent data to make room within your plan limit.

To prevent deletion, we recommend that Basic users manage their files to align with the plan limit or consider upgrading to a higher-tier plan for additional storage.

All comments

Rich

@dragonoob69 wrote:
I have around 0.5TB data on my 2TB Dropbox. What happens with that 0.5TB data when i downgrade to the free version?

Initially, nothing will happen. Your data will remain in your account and it will still be accessible, but syncing will stop if you're over quota. You'd still be able to download or delete files through the Dropbox website if needed. You just couldn't make any changes or add more files.

If you then don't access your account for more than a year, it would be deleted due to inactivity along with all content.

Здравко

Hi @dragonoob69,

The data themself are not deleted. You should keep accessing your account and make sure it's not left unaccessed for longer than an year! Non active accounts get deleted (and their content in the same context), so keep this in mind. Since downgrade, you're going to get over quota. When you are in overquota you can still access/download/delete your data (using web browser) but no more able to sync/add data. Ability to sync data may be restored with new subscription or delete some content to fit within account capacity.

Hope this clarifies matter.

Amirali manasiya

If I subscribe 1000 GB for one year then if I don't subscribe next year can I download and view photos of 1000 GB