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Prevent Accidental Moving or Deletion of Files/Folders

I accidentally moved my folders today by mistakenly clicking on it. My question is, is there a way to prevent this from happening, like adding a prompt if a folder is going to be moved or deleted? It will prevent accidental moving or deletion of files/folders.

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Mark

Moves etc, are handled by your operating system NOT Dropbox

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Mark

Moves etc, are handled by your operating system NOT Dropbox

DaveC2

Change the permissions on the folders in your operating system so you cant move or erase them.

Bart M.

This would be a very useful feature for Dropbox to implement.

If Dropbox cannot add a prompt, could they maybe mimic permissions set on the owners folders to other people's shared folders, so that moving and deleting is more difficult?

Gregory T.2

I accidentally deleted my Dropbox folder on a local desktop - it was a slip of the finger - instead of a click on the folder, i hel the mouse a sevond too long and dagged the folder to the adjacent folder, which my OS "interpreted" as a Delete folder operation.

(I recovered all files though it took me some time to figure out what was going on, and how to fix the problem, and then a couple of hours to download all the deleted files again. )

sure, it's my fault.

Still, this is not a very secure system, if such a simple error can occur. It would be nice to have at least some interaction with dropbox.com, which asks, "do you really want to delete all these folders???"

David M.150

Agreed - would be extremely helpful to have some sort of prompt or pop-up on the desktop Dropbox program that would give you one chance to stop the train before all your 2016 client files end up copied into a totally unrelated folder and take days to sync both ways...

Server_Align

I agree it would be very nice, however totally unpractical to implement.

The reason is the dropbox app only watches the dropbox folder for changes, and then replicates those to the cloud.

So has no interaction with the move or delete event in explorer or otherwise until it has completed, and only then is it informed of the loosing end of the move/delete (assuming its out of the dropbox folder).

A quick analogy would be to hope a smoke detector would stop the fire from happening. Its great at what it does, but cant prevent what it detects.

Atle J.

Hi. In my case I have the files only in the Dropbox cloud, not locally. Purpose is mainly for backup of my pictures and videos. Would it be possible to protect them from being deleted in any way? I'd say it's a short way from adding this folder to a computer and then deleting it by accident. A simple parameter on a folder saying 'delete protection' would be perfect for backup purposes.

Mark

It isnt possible, no.

Robert P.28

All of a sudden many files are missing from my Dropbox without me deleting them. These are files that I do not have on my desktop, only in Dropbox, and now not there. I do have them backed up on a separate hard drive but this is a serious problem if I can't trust Dropbox to retain my files.

Tony C.14

It is far too easy to delete a dropbox folder maybe without realising it. So copy your important files into a separate dropbox folder and keep in the cloud not on your computer (and copy to a hard disc)

iiwaasnet

Another analogy would be Git: whatever you do with your file (or at least, when you delete it), previous version(s) is saved. Your files are local, Git repo - is somewhere in clouds.

dachshundrescue

This is what happened to me a few weeks ago and I have been unable to find a solution. I am searching community to see if anyone else has a solution. Some files I have been able to put back into Dropbox but I am still finding those that are gone and some can't be replaced. Don't see a solution yet.

Mark

Why dont you just ask Dropbox to do it for you?

They'll do rollbacks within 30 days for you via http://bit.ly/cm-support which is trackable via http://dropbox.zendesk.com

dachshundrescue

I have been back and forth with a customer service rep for a week and it I am not showing anything deleted in Dropbox. I have seldom moved anything from one file to another and definitely none of the things that are missing. The customer service rep that has been communicating with me keeps referring me to how to restore deleted files. At this point I'm not sure that rolling back only 30 days will solve the problem. Thanks for the suggestion. I'm going to ask about that.

Jane

Hey @dachshundrescue,

Thanks for getting in touch!

I can see a member of our team has reached back out to you on the ticket with more information. Please check your email inbox for their reply and let me know if you're unable to locate it.

If there's anything else we could do for you, please let me know!

Warm regards,

JaneA

dachshundrescue

It's not possible for me to get the files back without some time consuming research. I have a file with adoption contracts from the last three years and there are only currently 28 contracts in the file. I put 60 in last year alone. I have never deleted anything from that file. They don't show as deleted. I'm not sure exactly when it happened except that some time within the last couple of months. There are items missing from other folders also. I have been using Dropbox for a couple of years and never had a problem until recently.

Jane

Hey dachshundrescue, thanks for the swift reply!

I understand that the issue may have arised as of lately, so please include all these details on open ticket, I’m positive my colleagues will do their best to help you and locate your missing files.

marc5

Hi,

What you could do : set dropbox to NOT automatically start-up when you start your computer/OS.

When you 're finished working, start dropbox and it will automatically sync with the cloud.

For backup purposes : you can use a folder that does not sync (you can specify this is "settings" in the Dropbox app).

Grts,

Marc

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