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Getting an error when moving folders and files into the Family Room folder
I've long had a 2T individual plan for organizing family info. But I am not able to share access to any of the files with my wife, since she has an unpaid plan (I assume). When she logs into her account she never sees anything I have shared. So I now upgraded to a Family plan, and she is now a member. When I go to move any…
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Most of my Paper documents are missing their tags
I have 128 Paper documents and all of them were tagged for organization (I think Dropbox Paper calls this "sections"). If I go to Dropbox, and go into into the "Paper Docs" folder, I can see them all as paper files. If I go to the Dropbox Paper home page, I can see all my tags (all 36 of them) but only 8 of them have any…
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Why were conflicted copies of my folders created on some connected devices?
On my iPhone, in addition to my usual folders I created (let's call them name1, name2,..), I see a second copy of TWO of them, "name1(conflicted copy 2026-04-27" and "name2(conflicted copy 2026-04-27". Some but not all folders inside these appear in both, but some apparently have been moved to the "conflicted" version…
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My files disappeared after moving them to another subfolder.
I was using the website and created subfolders in the Camera Uploads folder. I selected the images/videos and used the move function to select which subfolder it would go to. After moving the files, I noticed that one of the folders was empty. I checked the total number of files between the subfolders and I'm missing all…
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It's not ideal not being able to search for content using an exact phrase in Dropbox.
Dropbox used to offer the ability to search for an exact phrase. It no longer offers this. It removed it and replaced it with useless garbage. This is completely ridiculous. Everyone should complain and move to another cloud storage service. Their responses have been equally useless. Dropbox should be embarrassed for being…
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One Click Starring Feature
Please bring back the one-click starring feature. Placing the star button immediately under the image—rather than inside a secondary menu—saves time and improves the user experience.
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How can I move my files to another Dropbox account?
This discussion was created from comments split from: I can't download my Dropbox files no matter what I try.
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I'd like to add metadata tags to my Dropbox files.
I think it would be great if we could add metadata tags to files for quick shorting/searches. Similar to hashtags. Something like #upbeatmusic or #unedited/#editied
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"Updating 42 files" on Dropbox icon for over a year and two Dropbox folders in Library
Application Affected Dropbox Mac: Device MiniMacM4, 2024 Operating System/Browser (if using the web) MacOS 26.3.4 Dropbox App Version (if using the app) 244.4.6580 Question or Issue I’ve had the same “Updating 42 files” on my monitor tab icon for over a year. after syncing new addition, it reverts to this notice. There is…
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Improve Dropbox Sign Template Management
Hey everyone, we’ve been using Dropbox Sign for a while, and as our template library has grown, template management has become one of the biggest pain points for our team. We have dozens of templates for different purposes and teams on our account and at that point the current experience starts to feel really limiting. It…