Weeks of Dropbox files are gone. Can I restore them somehow?

Wcraymond

HELP! All our Dropbox files from May annd June are gone. We have checked through the app and online and the most recent files available are from the last week of April. 

This is catastrophic — my wife and I have used shared files in Dropbox for years and years to track bills, taxes and other critical functions. This has never happened before. If anyone can help, please, I ask for you to chime in, thank you.

Walter

Hi there @Wcraymond - sorry to hear about your missing files.

Can you please take a look at your events page and let me know what you find?

This is the place where all uploads, edits, and deletions are normally logged so it should help a tad.

Since you're referring to shared files, I'd suggest taking a look at your sharing tab as well.

In any case, please keep me posted!