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Dropbox Basic: Quick Solutions to Common Issues
Your Dropbox Basic account makes it easy to organise files, manage folder and keep your digital life running smoothly. You’ve probably heard us mention it once or twice …and for good reason. In this post, I’ll walk you through how to get the most from Dropbox Basic and share simple solutions to some of the most common…
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When I add a View-only member to one file, why does my Member view count go to 1?
Hi - I have a folder with three files and five edit-rights owners. I added a member who I want to be view-only to one file only. When I add their email to that file, the member count on the main folder for that file page shows Members: 1 , why doesn't it show 6? Will the five edit-rights members have access to it? Thank…
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How can I cancel my subscription? I only see a Basic plan.
I want to cancel my subscription as I am paying USD $199 per year (USD $16.5/month) in one payment and I have a Basic plan and the Standard Plan costs USD $15/month in one payment. Please contact me as I don´t know who can I talk to because it says I am in the Basic Plan.
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We're making some changes to the Dropbox Community
Hi everyone, Over the past few years, you’ve shared feedback, ideas, and questions that help shape how this community supports you. We’ve been listening closely - and as a result, we’ll soon be moving the Dropbox Community to a new platform designed to deliver a better, more seamless experience. We’re just a few days away…
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I'm missing some old folders but cannot see them anywhere to restore them
I am missing some older subfolders from a shared folder. None of us deleted it. I do not see it under activity nor do they pop up when I do a search. I am a basic subscriber; will DropBox help me with this? I am logged in online. My app and online shows the same data so it not a syncing issue. TYIA
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Annoying pop-ups when I open my desktop app. Can I turn them off?
I have a similar problem to the one others have raised about this annoying pop up wwhen I open dropbox, only mine says Search Dropbox followed by upgrade, there is no arrow as has been suggested and it's blooming annoying, unhelpful, unwanted and un needed. Please help, desktop pc with Win 11, Dropbox free version Grahame
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I have no files and yet I still keep getting messages saying I'm over the limit
I have no files in my dropbox yet still keep getting messages saying im over the limit and need to buy more storage. how the ****** do I stop this. I never asked for dropbox. it was forced on us.
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Tell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. We’d love to hear how you’re using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features…
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Windows Explorer hangs for 30 seconds
Application Affected (Dropbox Basic) Device Asus Z170-PRO custom build w/ Intel i7-6700K Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) (242.4.5815) Question or Issue I open Windows Explorer and navigate to the Dropbox folder. When I double-click on a folder in the right panel…
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How long can a Dropbox Basic account stay free？
One month? What will happen after one month?