Dropbox Folder Access "Only You"

Question

I've uploaded documents into previously created folders that cannot be accessed by anyone other than me. In the file under "Members," it says "Only You." When I send the link, it is accessible, but when other users go into the folders, the uploads are not there. How can I allow others to see what I have uploaded? Do I need to delete these files and re-upload? Thanks for any help!

Jay · Answer

In order to understand what page you're looking at, could you attach screenshots from your account and their account of what they're seeing?

BAIntern · Answer

There is one dropbox link that all employees are able to access. For them, under the "Members" tab, it shows a multiple number of members who can access the folders, edit, rename, etc. When I click this same link and access the folders, under the "Members" tab, it says "Only You." So it seems as if I am isolated from the other members, which probably precipitates this issue.

Jay · Answer

From your description, it does sound like you want to share the folder, but are using shared links to do so instead.

Shared links to the folders work even if you don't have a Dropbox account.

Could you clarify exactly how they're trying to 'access your folders'? Are they only using the shared links you provide, or are they trying to open those folders from within their own Dropbox account?