-
"We’ve interrupted your sharing activity because you tried to share a file that may contain malware"
Received the above warning on 23 May and removed the affected file. However, my file sharing is still restricted. Please review my account and provide instruction to remove the restriction or next steps.
-
"We’ve interrupted your sharing activity because you tried to share a file that may contain malware"
I have found malware and removed it, but my account remains interrupted for more than a week. I don't have an e-mail with instructions on how to reset/clear the interuption. Can my account please be evaluated and restored, thank you
-
The "share" button when trying to share a folder from the website or Finder is grayed out
I am trying to share a folder in Dropbox which I have done several times. I hover over the folder in the Dropbox website and click Share. The Add People box comes up and I have tried adding a name or an email address, and the Share button never becomes active. I am running Tahoe 26.5 on a Mac. I have tried restarting the…
-
A Dropbox user sent me a shared link, but it gives me an error message.
All I get is a picture of a dog with a bowl and "That Didn't Work for Some Reason". How do I find the reason?!?!
-
I have a link to a folder but it says I can't view it without upgrading
This discussion was created from comments split from: Create, Upload, and Share FAQs.
-
'Couldn’t complete share. We’ve interrupted your sharing activity"
Hello, Initially all shared links have returned a 404 error to other members. So I removed all other members, planning to re-share, but now always get this error message - so can't share at all! I've followed all advice in the help article but no differrence. And I'm sure that there are no links in any of the documents…
-
Can a Dropbox shared link created in 2024 show a 2026 upload date?
Hello, I would like to ask about how Dropbox shared links and file metadata work. I received a shared Dropbox link from another user. When opening the file information, both the upload date and the last modified date show April 1, 2026 at 9:01 AM, and the two timestamps are exactly the same. However, the sender claims that…
-
Getting an error when moving folders and files into the Family Room folder
I've long had a 2T individual plan for organizing family info. But I am not able to share access to any of the files with my wife, since she has an unpaid plan (I assume). When she logs into her account she never sees anything I have shared. So I now upgraded to a Family plan, and she is now a member. When I go to move any…
-
Couldn't copy link. We've interrupted your sharing activity.
Device iMac Desktop Operating System/Browser (if using the web) Sequia 15.6.1 / Chrome Dropbox App Version (if using the app) not using the app Syncing Status Up-to-Date Question or Issue I am not sure how long this has been going on. I tried to share a folder and I am getting the message, We've interrupted your sharing…
-
I can't share a file from my Dropbox mobile app on Galaxy S10+ (Android 12).
I'm not able anymore, from my galaxy S10+ (android 12), to share a copy of a file. This was possible 2 weeks ago. i already asked dropbox.com/support and reinstall the app. No solution found Any solution ? Thanks for help