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The "share" button when trying to share a folder from the website or Finder is grayed out
I am trying to share a folder in Dropbox which I have done several times. I hover over the folder in the Dropbox website and click Share. The Add People box comes up and I have tried adding a name or an email address, and the Share button never becomes active. I am running Tahoe 26.5 on a Mac. I have tried restarting the…
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"We’ve interrupted your sharing activity" error
Hello all, I tried to share a folder like I always do and I received this message- We’ve interrupted your sharing activity. For details or to contact support, read our help center article. Everything seems fine on my end. Plenty of room in my dropbox Have cleared any possible files that might be misinterpreted as bad once…
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We've deleted a large shared folder, but it's still taking up space from my Dropbox account.
I recently had large data (1.4TB much more than the limit for my account) stored in my Dropbox folder. This folder is created and the data were shared by my coauthor. Now, both of us don't see the shared folder because we decided to remove the folder to save storage charge. But I still see the warning sign saying I am…
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When I add a View-only member to one file, why does my Member view count go to 1?
Hi - I have a folder with three files and five edit-rights owners. I added a member who I want to be view-only to one file only. When I add their email to that file, the member count on the main folder for that file page shows Members: 1 , why doesn't it show 6? Will the five edit-rights members have access to it? Thank…
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PDF Files Turned into .INC files and are now inaccessible
All of the PDF files that I have saved have turned into .INC files. Opening them seems to indicate that they are encrypted now as they are just gibberish text files. My Norton Small Business Security is telling me that "We prevented your connection to previews.dropbox.com because is it a dangerous webpage. Threat category:…
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I can't see one of my shared folders, and other members can't restore it.
Hi, I’m trying to recover a folder that has disappeared from Dropbox. The folder does not appear under Events, Deleted Files, or version history. I am the admin/owner of the folder, and it is shared other accounts. The folder still appears in two shared accounts, but when they try to restore it, the restore option does not…
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Setting up Dropbox for optimal sharing
Your advice please! I'm not a sophisticated user, and am trying to set up a specific Dropbox directory to do the following: I have an outside CPA firm - not part of my license group - that I want to share this Folder with. I want them to be able to upload docs into this Folder and edit the Folder generally. It is OK with…
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How can I leave a shared folder?
Hello, I'm trying to remove myself from a shared folder that I don't own in order to free up space in my account. The help page I referenced says that the best way to remove myself temporarily is to click on the three dots of the folder and choose delete. However, when I try to do that, it says that doing so will delete…
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I was sent a link to a folder, but I was asked to request access.
This discussion was created from comments split from: Remove "Log in or sign up" Popup when downloading from a shared link.
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My Dropbox is full (1.99 GB / 2 GB), but I have no files.
My Dropbox is full (1.99 GB / 2 GB), but I have no files. There is a shared file/folder that shows a 404 error and I cannot remove or leave it. I cannot add it (storage full), cannot delete it, and no options are available. It seems like a ghost shared folder is using all my space. Can someone from Dropbox support fix this?