I'm having trouble cancelling my Dropbox Plus trial. Any help?

Question

I am trying to cancel my dropbox plus free trial.  I have 3 days left and I am having real trouble.  Can anyone help?

octavs · Answer

I have also registered for the free account, as I had to download files that someone sent me. I have never used it afterwards, and I was billed for the business account when the trial expired. I have opened a ticket explaining the situation and with no delay I was reinbursed the same day. Dropbox is a serious, professional company and I am sure I will come back as a full paying customer if I would ever need the service. Kudos!

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to Ask help from the Community here.]

BexyB · Answer

Hi Rob

Thanks ever so.  Yes you are spot on.  I cancelled my trial just in time.
I do appreciate your help with this.

BexyB · Answer

Hi Rich,

Thanks for your reply but there is no "cancel trial" link. Just a message to let me know that my trial ends in 3 days.