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I have been getting charged for a dropbox subscription for an email that no longer exsists. How can I cancel this subscription?
Hi, I have been charged $11.99 every month for years for the dropbox account that I no longer use. I would like to cancel the subscription and even delete my dropbox account if necessary. I followed the online instruction - logged into my account > opened setting> opened "plan", but at the bottom of this page, I don't see…
Obviously as many others wrote here, it is not possible to quit the trial subscription. For everyone reading this: do not deal with Dropbox in any matter, obvious scam. For the support team: quit my subscription right now.
i cancelled the "trial" I never asked for and NOW can't get support. This is unacceptable - Dropbox support told me I would be fine - see below and now I am completely unable to do anything unless I purchase a yearly upgrade??? FIRST COMMUNICATION: Issue details: I have 2 dropbox accounts. I have [removed] and [removed]…
I'm in the EU and legally here we have 14days to retract when we order something online, wether it's goods or plans. I did suscribe for a dropbox plan but almost immediately cancelled. I did the refund request same time. That was about a week ago. Not sure why it's only now i see their "reply" which says like "before…
I have already cancelled my account in January 2019 and received an email about closure. After I reviewed my credit card account today I saw 99 USD of fee is withdrawn from my credit card and I can not see the explanation because the link related with payments do not operate. I wrote an email to dropbox support today but a…
Hello, I wanted to warn people about a couple of things: 1) I had Dropbox Professional with 3TB of space. I upgraded to 4TB of space. To get more than 4TB of space you have to go to Advanced which 15TB in total space but you have to buy for 3 users and you have to pay for each user. The amount is way more. 2) Once you've…
It's honestly a bit sad. I moved all my data to Google Drive last week and finally canceled my Dropbox subscription. I still think Dropbox has the best desktop sync app on macOS but but when you compare the overall value, Google Drive and OneDrive offer a lot more with their subscriptions. Dropbox was heading in the right…
Payment went through for 2TB and I don’t want it anymore. I would like my plan downgraded and a refund for the payment immediately. Please guide me on what to do here.
Does anyone know: I have a Dropbox Plus subscription billed through Apple (App Store); on dropbox.com/account/billing it shows Billing provider: Apple, ‘Expires on 23 July,’ and ‘Renew: £56.99/year.’ I canceled renewal in Apple and want to keep my paid plan but switch to paying directly on Dropbox.com using the same…
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