Theresa Community Manager

Hi @"DReese" and welcome to the Dropbox Community! I'm really glad to hear things are working properly again. Thank you so much for taking the time to come back and share that with us. It's people like you who keep this community spinning 😼. By the way, I’m Theresa 👩‍💻, one of the community managers here. Since you’ve been…

Hi @"spiels" and welcome to the Dropbox Community! I’m really glad to hear things are sorted on your end now and thank you for coming back to share the update. It’s always appreciated and can be super helpful for others in the same situation ✨. By the way, I’m Theresa 👩‍💻, one of the Community Managers here. Since you’re…

Hi @"Gilly305" and welcome to the Dropbox Community! I’m really glad to hear you’ve got things under control again and thank you for coming back to update us. It’s always great to hear how things turn out, especially when it comes to managing storage ✨. If you have any more questions or need tips on how to use Dropbox,…

Hi @"JonesDK" and welcome to the Dropbox Community! I’m really glad to hear your thumbnails are showing up again and thanks so much for coming back to share your update. It’s always helpful when someone follows up, it adds to the thriving community here on the forum. I’m Theresa 👩‍💻, one of the community managers here at…

Hi @"Gary22" and welcome to the Dropbox Community. It's really appreciated, you taking the time to share your feedback and questions around passkey and U2F support - it’s clear you’ve given this some serious thought, and we love hearing from folks who are exploring the more technical side of Dropbox. I’m Theresa 👩‍💻, one…

Hi there, @"evanblake1" thanks for reaching out 🤗. Yes, it can. Dropbox Dash searches the contents of attachments from all your connected apps (like Dropbox, Slack, and Google Drive), so those files surface instantly when you need them ✨ . To make searches even quicker, you can create a stack. Stacks are smart collections…

Hi @"chzuck" and welcome to the Dropbox Community! I’m really glad to hear things are now working on your new Windows 11 device and thank you for coming back to share that update. It’s always great to see these issues get resolved, and your follow up can for sure help others too 🤗. By the way I’m Theresa 👩‍💻, one of the…

Hi @"AceBooker", thanks so much for circling back with an update. I’m really glad to hear your syncing issue is now sorted! We love when folks come back to share what worked, as it really helps others who might run into the same thing. I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox - welcome back to the…

Hi there @"frank479" and welcome back to the Dropbox Community. I’m really glad to hear things are working properly again and thank you so much for coming back to update us 🤗. It’s always helpful when someone takes the time to share what worked, especially with tricky upload errors like this (even if it may seem simple a…

Hi there @"SC A." and welcome back to the Dropbox Community. I’m so pleased to hear everything’s running smoothly again. And thank you so much for coming back to share your update. Posts like yours are what help make this community such a valuable space for everyone 🤗. By the way, I’m Theresa, one of the community managers…

Hi there @"David Hwang" and welcome back to the community. I am so pleased to hear things are back working as expected. Thank you so much for coming. back to share this with us. Updates like these are always appreciated and are what keep the Dropbox Community thriving. By the way, I'm Theresa one of the community managers…

Hi there @"ICPadmin" and welcome to the Dropbox Community. I’m really glad to hear you’ve managed to sort this out and thanks so much for coming back to share your update. It’s always helpful when the community can learn from each other’s experiences. Since you’ve been navigating shared links and file access, I’d love to…

Hi there @"litgit" and welcome to the Dropbox Community. I’m really glad to hear everything’s back on track now and thank you for taking the time to follow up with your solution. It’s so helpful for others who might run into the same sync setting issue on Mac. Since you’re working with sync preferences quite a bit, I’d…

Hi there @"SortedByName" and welcome to the Dropbox Community. I’m really happy to hear things are working properly again and thank you for coming back to let us know how it went. It’s always helpful when someone shares their update, especially with file downloads. Since you’re working with large files and shared links,…

Hi there @"Paul C.32" and welcome back to the Dropbox Community, it's so great to have you here. I’m so glad to hear you were able to recover your file and thanks so much for coming back to share this update. It’s always encouraging for others to see that these things can be fixed. By the way, I'm Theresa one of the…

Hi there @"rikobrinkman" and welcome to the Dropbox Community. I’m really glad you were able to get things sorted and thank you for taking the time to come back and share that with us. It’s always great when the community can learn from each other’s experiences. Since you’re exploring ways to manage and protect your…

Hi there @"Sir_Caramel" and welcome back to the Dropbox Community. I’m really glad to hear you managed to get the app up and running again and thank you for taking the time to come back and share that update. It’s super helpful for others who might run into the same issue on Windows 11. Since you’ve just done a reinstall,…

Hi there @"David All Tracks" and welcome to the Dropbox Community. I’m really glad to hear everything’s been cleared up and thank you for coming back to let us know. It’s always appreciated when folks follow up, especially on subscription questions like this. Now that you’re all set, I’d love to know... how are you finding…

Hi there @"MegRunsTam" and welcome to the Dropbox Community. I’m so pleased to hear you got the Dropbox folder back in your Finder sidebar and hey thanks so much for updating us. It’s always helpful for others who might run into the same thing. Since you’re using Dropbox on macOS, I’d love to know how do you usually use it…

Hi there and welcome back to the Dropbox Community, it's great to have you here. I’m glad you reached out with this question it’s a great one and I know others might be wondering the same! I’m Theresa 👩‍💻 , one of the Community Managers here at Dropbox HQ. I love joining conversations like this or starting new ones across…

Hi there @"Karen E." and welcome back to the Dropbox Community, it's great to have you here. I’m really glad your issue has been resolved and thanks so much for circling back to share that update. It’s always helpful for others who might run into the same issue. I’m Theresa 👩‍💻, one of the Community Managers here at…

Thanks so much for getting back to me and I really appreciate you sharing how you’re using Dropbox! It sounds like you’ve built a really thoughtful setup. I totally get how useful it is to have Dropbox as a “living backup” - especially if you’re working on different projects across various devices 💻🎧. We have a Musicians…

Hi there @"Johnjalldayaff" and welcome to the Dropbox Community. I’m really glad to hear your Paper doc is back and thank you for taking the time to update us. By the way, my name is Theresa and I'm one of the community managers here at Dropbox HQ 👩‍💻. You might see me around the forum chatting to our community members and…

Hi there @"PDub81" and welcome back to the Dropbox Community. It's great to have you here. I’m really glad to hear the app is working again after the update and thank you for coming back to let us know. That kind of follow-up is always appreciated! Since you’re using Dropbox on Android, I’d love to hear more about how you…

Hi there @"enclosure" and welcome to the Dropbox Community. I’m really glad to hear things are running smoothly again and thank you for coming back to share that update. It’s always great when things get resolved! Since you’re using Dropbox on macOS, I’d love to know... do you have a fave feature that helps you get the…

Hi there @"Brizzy" and welcome to the Dropbox Community. I just wanted to say, I really love the ideas and feedback you’ve shared here. I'm Theresa, one of the community managers here at Dropbox HQ 👩‍💻. If you’re open to it, I’d love to hear a bit more about how you’re using Dropbox. Whether it’s for work, personal…

Hi there @"gunjx", just checking back in to see if you were able to get things sorted. If you’re still having trouble or have any updates to share, feel free to let us know ... we’re always here to help! T😸 (Dropbox Community Manager)

Hi there @"thg82" and welcome to the community 🤩. Just checking in to see if you were able to get the folder sharing issue sorted? If you’re still running into any trouble or have more questions, feel free to let us know... we’re always happy to help! T😸 (Dropbox Community Manager)

Hi @"vardardm" and welcome to the community 🤩. So glad you stopped by to ask and to echo our Super User @"Mark" ... yes, absolutely! Participating in the community is completely free of charge. It’s a space created for Dropbox users to ask questions, share tips, and connect with others from around the world 🌍. I’m Theresa,…

Hi @"Professor Twang" , and welcome to the Dropbox Community 🌟. I’m so sorry to hear about the missing files, I know how stressful that must feel, especially when you’ve been away from the service for a while. It’s really great to see that you got the issue resolved 💪. By the way, I’m Theresa, one of the community managers…