Theresa Community Manager

Hi there @"MegRunsTam" and welcome to the Dropbox Community. I’m so pleased to hear you got the Dropbox folder back in your Finder sidebar and hey thanks so much for updating us. It’s always helpful for others who might run into the same thing. Since you’re using Dropbox on macOS, I’d love to know how do you usually use it…

Hi there and welcome back to the Dropbox Community, it's great to have you here. I’m glad you reached out with this question it’s a great one and I know others might be wondering the same! I’m Theresa 👩‍💻 , one of the Community Managers here at Dropbox HQ. I love joining conversations like this or starting new ones across…

Hi there @"Karen E." and welcome back to the Dropbox Community, it's great to have you here. I’m really glad your issue has been resolved and thanks so much for circling back to share that update. It’s always helpful for others who might run into the same issue. I’m Theresa 👩‍💻, one of the Community Managers here at…

Thanks so much for getting back to me and I really appreciate you sharing how you’re using Dropbox! It sounds like you’ve built a really thoughtful setup. I totally get how useful it is to have Dropbox as a “living backup” - especially if you’re working on different projects across various devices 💻🎧. We have a Musicians…

Hi there @"Johnjalldayaff" and welcome to the Dropbox Community. I’m really glad to hear your Paper doc is back and thank you for taking the time to update us. By the way, my name is Theresa and I'm one of the community managers here at Dropbox HQ 👩‍💻. You might see me around the forum chatting to our community members and…

Hi there @"PDub81" and welcome back to the Dropbox Community. It's great to have you here. I’m really glad to hear the app is working again after the update and thank you for coming back to let us know. That kind of follow-up is always appreciated! Since you’re using Dropbox on Android, I’d love to hear more about how you…

Hi there @"enclosure" and welcome to the Dropbox Community. I’m really glad to hear things are running smoothly again and thank you for coming back to share that update. It’s always great when things get resolved! Since you’re using Dropbox on macOS, I’d love to know... do you have a fave feature that helps you get the…

Hi there @"Brizzy" and welcome to the Dropbox Community. I just wanted to say, I really love the ideas and feedback you’ve shared here. I'm Theresa, one of the community managers here at Dropbox HQ 👩‍💻. If you’re open to it, I’d love to hear a bit more about how you’re using Dropbox. Whether it’s for work, personal…

Hi there @"gunjx", just checking back in to see if you were able to get things sorted. If you’re still having trouble or have any updates to share, feel free to let us know ... we’re always here to help! T😸 (Dropbox Community Manager)

Hi there @"thg82" and welcome to the community 🤩. Just checking in to see if you were able to get the folder sharing issue sorted? If you’re still running into any trouble or have more questions, feel free to let us know... we’re always happy to help! T😸 (Dropbox Community Manager)

Hi @"vardardm" and welcome to the community 🤩. So glad you stopped by to ask and to echo our Super User @"Mark" ... yes, absolutely! Participating in the community is completely free of charge. It’s a space created for Dropbox users to ask questions, share tips, and connect with others from around the world 🌍. I’m Theresa,…

Hi @"Professor Twang" , and welcome to the Dropbox Community 🌟. I’m so sorry to hear about the missing files, I know how stressful that must feel, especially when you’ve been away from the service for a while. It’s really great to see that you got the issue resolved 💪. By the way, I’m Theresa, one of the community managers…

Hi there @"Rachel L." and welcome to the Dropbox Community. I’m really glad to hear things are working now and thank you for taking the time to update us. It’s always so helpful for others who might be wondering the same thing about showing online-only folders on Windows. I’m Theresa 👩‍💻, one of the Community Managers here…

Hi there @"originalClown" and welcome to the Dropbox Community. I’m really glad to hear things have been sorted with the sharing issue and thank you for taking the time to come back and let us know. It’s always appreciated and can be a big help to others who might see a similar message. I’m Theresa 👩‍💻, one of the…

Hi there @"dotingaunt" and welcome to the Dropbox Community! Thanks so much for jumping in with your question... making sure your files are always available offline is such a useful setting, especially when you’re on the go. I’m Theresa 👩‍💻, one of the Community Managers. You’ll often find me joining chats like this or…

Hi @"bdepaoli" and welcome to the Dropbox Community 👋. Thanks for your question...this is a common one 🤓 You can use the online-only feature with Dropbox for macOS. Here’s how: * Open your Dropbox folder in Finder. * Right-click (or control + click) the file or folder. * Select “Make online-only” from the Dropbox menu.…

Hi @"Lelinha" , and welcome to the Dropbox Community 👋 I’m really glad to see your syncing issue is now sorted out... thanks for looping back with an update! I’m Theresa 👩‍💻, one of the Community Managers here. I pop in often to share helpful tips and make sure everything’s running smoothly around the forum. By the way, do…

Hii @"Timandra French" and welcome to the Dropbox Community. I am glad to see you got access to your camera uploads folder again. I’m Theresa 👩‍💻, one of the Community Managers here, and I’m usually floating around the forum to share tips or lend a hand. Out of curiosity – do you have a favourite Dropbox feature? I always…

Hi @"Cinnamon_content" and welcome to the Dropbox Community. I am glad to see that the advanced reinstall recommended by our Super User @"Mark" got Dropbox successfully updated installed on your device. I’m Theresa 👩‍💻, one of the Community Managers here, and I’m usually floating around the forum to share tips or lend a…

Hi @"Marc L.18" and welcome back to the Dropbox Community. I'm glad to see that you're query has been answered. I’m Theresa 👩‍💻, one of the Community Managers here. I’m often buzzing around the forum to lend a hand or spark new discussions. Just curious... are there any Dropbox settings or features you’ve found especially…

Hi @"jim b.11" and welcome back to the Dropbox Community. I am glad to see you're issue has been resolved with our Super Use @"Mark"'s help. I’m Theresa 👩‍💻 , one of the Community Managers here, and I’m usually buzzing around the forum to lend a hand or spark new discussions. Just wondering – are there any other Dropbox…

Hi @"Judy Carmick" , Thanks so much for reaching out! I completely understand how things can get confusing, especially with changes over time. It’s great that you want to get a better handle on how Dropbox works... I’m here to help 🤗. To start, I recommend joining our Dropbox for Beginners group. It’s a great place to…

Hi @"melanie75058" and welcome to the Dropbox Community. I’m so glad to hear you were able to find you files – what a relief! Thanks for taking a moment to update us too. It’s great for others to know that these situations can have a happy ending 😊. I’m Theresa 👩‍💻, one of the Community Managers here. If you’ve got any…

Hi @"Triflux" and welcome to the Dropbox Community 🤗. I’m really glad to hear you were able to recover your Excel file in the end 🙌. That must have been a huge relief! Thanks so much for circling back to share the outcome – updates like yours can be incredibly reassuring and helpful for others in the same boat. I’m Theresa…

Hi @"AndyFah" , welcome to the Dropbox Community! I’m really glad to hear that your question has been cleared up 🤗. I’m Theresa, one of the Community Managers around these parts. You’ll often find me popping into threads or starting new chats across different topics in the forum. Out of curiosity – do you have a favorite…

Hi there @"Tsoilihoi" 👋 and welcome back to the Dropbox Community – it’s always a pleasure to have you with us! Thanks for updating your thread and sharing how you figured things out. Posts like yours make a big difference, and I’m sure this will be super helpful for others facing the same setup mystery. Nicely done! 💪 I’m…

Hi @"Dawn H" and welcome to the Dropbox Community. I wanted to check in and see if everything is working smoothly now or if you are still running into issues. If you need any further help or have questions, feel free to reach out - we’re here to support you 🤗! Looking forward to hearing from you, T 😸 (Dropbox Community…

Hi there @"guilhermesv" 👋 and welcome back to the Dropbox Community I'm glad to see you issue has been resolved and everything is working as normal once again. I’m Theresa 👩‍💻, one of the Community Managers here, and I’m usually buzzing around the forum to lend a hand or spark new discussions. Just wondering – are there…

Hi there 👋 and welcome to the Dropbox Community. Thanks so much for sharing how things turned out and letting us know what did the trick. That kind of follow-up really helps others who might be scratching their heads over the same issue – your input makes a big difference 🙌. I’m Theresa 👩‍💻, one of the Community Managers…

Hi @"Trevor Mcmillan", thanks so much for jumping into the conversation ...it’s always lovely to hear from you! Spring 2025 has also really has brought some fresh updates - such as being able to continue to play your music/audio files when the app is minimized. Is there anything in particular you’re hoping to see next, or…