Theresa Community Manager

Hi there @"Rachel L." and welcome to the Dropbox Community. I’m really glad to hear things are working now and thank you for taking the time to update us. It’s always so helpful for others who might be wondering the same thing about showing online-only folders on Windows. I’m Theresa 👩‍💻, one of the Community Managers here…

Hi there @"originalClown" and welcome to the Dropbox Community. I’m really glad to hear things have been sorted with the sharing issue and thank you for taking the time to come back and let us know. It’s always appreciated and can be a big help to others who might see a similar message. I’m Theresa 👩‍💻, one of the…

Hi there @"dotingaunt" and welcome to the Dropbox Community! Thanks so much for jumping in with your question... making sure your files are always available offline is such a useful setting, especially when you’re on the go. I’m Theresa 👩‍💻, one of the Community Managers. You’ll often find me joining chats like this or…

Hi @"bdepaoli" and welcome to the Dropbox Community 👋. Thanks for your question...this is a common one 🤓 You can use the online-only feature with Dropbox for macOS. Here’s how: * Open your Dropbox folder in Finder. * Right-click (or control + click) the file or folder. * Select “Make online-only” from the Dropbox menu.…

Hi @"Lelinha" , and welcome to the Dropbox Community 👋 I’m really glad to see your syncing issue is now sorted out... thanks for looping back with an update! I’m Theresa 👩‍💻, one of the Community Managers here. I pop in often to share helpful tips and make sure everything’s running smoothly around the forum. By the way, do…

Hii @"Timandra French" and welcome to the Dropbox Community. I am glad to see you got access to your camera uploads folder again. I’m Theresa 👩‍💻, one of the Community Managers here, and I’m usually floating around the forum to share tips or lend a hand. Out of curiosity – do you have a favourite Dropbox feature? I always…

Hi @"Cinnamon_content" and welcome to the Dropbox Community. I am glad to see that the advanced reinstall recommended by our Super User @"Mark" got Dropbox successfully updated installed on your device. I’m Theresa 👩‍💻, one of the Community Managers here, and I’m usually floating around the forum to share tips or lend a…

Hi @"Marc L.18" and welcome back to the Dropbox Community. I'm glad to see that you're query has been answered. I’m Theresa 👩‍💻, one of the Community Managers here. I’m often buzzing around the forum to lend a hand or spark new discussions. Just curious... are there any Dropbox settings or features you’ve found especially…

Hi @"jim b.11" and welcome back to the Dropbox Community. I am glad to see you're issue has been resolved with our Super Use @"Mark"'s help. I’m Theresa 👩‍💻 , one of the Community Managers here, and I’m usually buzzing around the forum to lend a hand or spark new discussions. Just wondering – are there any other Dropbox…

Hi @"Judy Carmick" , Thanks so much for reaching out! I completely understand how things can get confusing, especially with changes over time. It’s great that you want to get a better handle on how Dropbox works... I’m here to help 🤗. To start, I recommend joining our Dropbox for Beginners group. It’s a great place to…

Hi @"melanie75058" and welcome to the Dropbox Community. I’m so glad to hear you were able to find you files – what a relief! Thanks for taking a moment to update us too. It’s great for others to know that these situations can have a happy ending 😊. I’m Theresa 👩‍💻, one of the Community Managers here. If you’ve got any…

Hi @"Triflux" and welcome to the Dropbox Community 🤗. I’m really glad to hear you were able to recover your Excel file in the end 🙌. That must have been a huge relief! Thanks so much for circling back to share the outcome – updates like yours can be incredibly reassuring and helpful for others in the same boat. I’m Theresa…

Hi @"AndyFah" , welcome to the Dropbox Community! I’m really glad to hear that your question has been cleared up 🤗. I’m Theresa, one of the Community Managers around these parts. You’ll often find me popping into threads or starting new chats across different topics in the forum. Out of curiosity – do you have a favorite…

Hi there @"Tsoilihoi" 👋 and welcome back to the Dropbox Community – it’s always a pleasure to have you with us! Thanks for updating your thread and sharing how you figured things out. Posts like yours make a big difference, and I’m sure this will be super helpful for others facing the same setup mystery. Nicely done! 💪 I’m…

Hi @"Dawn H" and welcome to the Dropbox Community. I wanted to check in and see if everything is working smoothly now or if you are still running into issues. If you need any further help or have questions, feel free to reach out - we’re here to support you 🤗! Looking forward to hearing from you, T 😸 (Dropbox Community…

Hi there @"guilhermesv" 👋 and welcome back to the Dropbox Community I'm glad to see you issue has been resolved and everything is working as normal once again. I’m Theresa 👩‍💻, one of the Community Managers here, and I’m usually buzzing around the forum to lend a hand or spark new discussions. Just wondering – are there…

Hi there 👋 and welcome to the Dropbox Community. Thanks so much for sharing how things turned out and letting us know what did the trick. That kind of follow-up really helps others who might be scratching their heads over the same issue – your input makes a big difference 🙌. I’m Theresa 👩‍💻, one of the Community Managers…

Hi @"Trevor Mcmillan", thanks so much for jumping into the conversation ...it’s always lovely to hear from you! Spring 2025 has also really has brought some fresh updates - such as being able to continue to play your music/audio files when the app is minimized. Is there anything in particular you’re hoping to see next, or…

Hi @"bennymac" and welcome to the Dropbox Community. I’m really glad to hear your issue with downloading files on the Android app is all sorted and thank you so much for coming back to let us know it's now fixed. That kind of update is always appreciated and can really help others in the same boat! I’m Theresa 👩‍💻, one of…

Hi @"waihouse" and welcome back to the Dropbox Community. It’s great to see you here again, and I’m really glad to hear things are all sorted with that old backup. I’m Theresa 👩‍💻, one of the Community Managers here in the forum. I love jumping into chats like these or starting up new conversations across the board. Since…

Hi @"norm3" and welcome back to the Dropbox Community. It’s lovely to have you with us again, and I hope you were able to sort things out with the File Provider update on your first Mac. I’m Theresa 👩‍💻, one of the Community Managers here in the forum. You’ll often spot me joining conversations or kicking off new topics…

Hi @"OziKris" and welcome to the Dropbox Community! 😊 Thanks for taking the time to share what happened. I can imagine how confusing it must have been to see that email about shared folder deletion after your Teams trial ended. I’m Theresa 👩‍💻, one of the Community Managers here in the forum. You’ll often find me jumping…

Hi there @"Wallywest" 👋 Thanks for reaching out in the Dropbox Community. I just wanted to check in and see if you were able to get that issue with the invite limit sorted out? If there’s anything else we can help with, feel free to let us know - we’re here to support you! T 😺 (Dropbox Community Manager) 

Hi @"Beatboxer", welcome back to the Dropbox Community! It’s wonderful to see you here again, and I’m really happy to hear that your issue has been sorted out 🤗. I’m Theresa, one of the Community Managers around these parts. You’ll often catch me jumping into conversations or starting new threads across different topics.…

Hi @"trinhanhduc" and welcome back to the Dropbox Community. It's great to have you here and I am so glad to see that your issue has been resolved 🤗. BTW I’m Theresa 👩‍💻, one of the Community Managers in the forum. You’ll often find me jumping into discussions or kicking off new topics across the board. By the way, do you…

Hi @"jevz" , welcome to the Dropbox Community 🤗. I wanted to check in and see if everything is working smoothly now and if your photos have fully resynced 📸✨. If you need any further help or have questions, feel free to reach out - we’re here to support you! Looking forward to hearing from you, T 😸 (Dropbox Community…

Hi @"PtboPete1" and welcome to the Dropbox Community. I’m Theresa 👩‍💻, one of the Community Managers here. You’ll often spot me jumping into conversations or kicking off new threads across a variety of topics. It’s great to hear you found the trick with moving Dropbox to an external drive on Windows 11 - deleting the…

Hi @"kdeemer1" and welcome to back to the Dropbox Community. Thank you so much for returning to share that your issue is resolved. Contributions like yours truly enrich this community, and I’m confident others will find your insights helpful when facing similar challenges 💪. I’m Theresa 👩‍💻, one of the Community Managers…

Hi @"Caroncini6" and welcome back to the Dropbox Community. It's great to have you here and also great that you got access once again to your Dropbox account. BTW I’m Theresa 👩‍💻, one of the Community Managers in the forum. You’ll often find me jumping into discussions or kicking off new topics across the board. By the…

Hi @"akane13" and welcome to the Dropbox Community. Thank you so much for coming back to share how you resolved your issue. Contributions like yours truly enrich this community, and I’m confident others will find your insights helpful when facing similar challenges 💪. I’m Theresa 👩‍💻, one of the Community Managers here.…