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Stable Build 273.4.4708

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Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following:

Fixed in this update:

Fixed an issue affecting Dropbox folders on external drives on macOS that could cause files to stop syncing.
Fixed an issue where clicking the Dropbox tray icon might not open the tray when operating-system file consent was unavailable.
Fixed failures to show the context menu on Windows and Mac.
Fixed an issue where shared links could fail to open for certain multi-account users.

Download

Windows(Windows 10 or later)	Standard Installer	Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64)	Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer (ARM64)
Windows(Windows 7, 8, 8.1)	Standard Installer	Offline Installer (32 Bit) Offline Installer (64 Bit)	Enterprise installers are not supported.
macOS (macOS 11 or later)	Standard Installer (Universal)	Offline Installer (Intel) Offline Installer (Apple Silicon)	Enterprise Installer (Intel) Enterprise Installer (Apple Silicon)
macOS (macOS 10.13, 10.14, 10.15)	Standard Installer (Universal)	Offline Installer (Intel)	Enterprise installers are not supported.
Linux	x86_64 Offline Installer

Auto-updates: In progress

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Comments

pauld9

Sorry, I appreciate you are probably typing what you have been asked to type but I can confirm that your latest version, v273.4.4708 DOES NOT FIX THE PROBLEM.

In fact, what is rather embarassing on Dropbox's behelf, is that latest messge written stating it works, is in fact the third message with exactly the same text, so clearly Dropbox bring out an update and then just tell everyone it works without actually testing it themselves, which just isnt the Dropbox of old we all knew.

I guess this is why so many businesses have left or are leaving Dropbox now and moving to another platform. I have turned off autobilling for our 10 commercial licences as clearly Dropbox do not care….so why should we.

12 years together, but its time to give our money to another platform.

All the best Dropbox!

Keith

Hi @pauld9, thanks for the feedback. I’m sorry the update did not work for you. We’ll take another look into this.

We’ve also included an update for the context menu in the latest beta build, v274.3.4783. If you’re happy to try it, please let us know whether it resolves the issue for you. Thanks.

nathano

Reporting the same here. This release does NOT fix the context menu.

pauld9

Hi Keith.

Thank-you for your reply. I can confirm uninstalling v273.4.4708 and then installing the beta build you mentioned worked fine for me and the other 8 units which had the same problem.

So we now have 17 identical units all running the last windows 10 version and each with identical software installed/running so it remains a mystery as to why this happened.

But, for now we will take this obviously, thanks again.

Michele_B

Sounds like for whatever reason it's necessary to make a clean install instead of direct update in order to fix it…

pauld9

As several others did, we tried several clean full installs before trying the beta version. We even wiped every possible record of dropbox ever being installed on a couple of units, but sadly this still did not work.

Installing the beta is the platform that has worked across the network.

Neal

Hi everyone!

Thank you for your patience and feedback!

We escalated this off the back of your comments and our engineers have advised us that a new fix for Window's 10 has been included in yesterday's beta release.

I realise this might seem repetitive but please give it a go and let me know if you run into any issues.

Users can go to Preferences → General → Right-click actions → Troubleshooting and turn on Enable compatibility mode for Dropbox menus (see attached screenshot).

nathano

I can confirm that "enable compatibility mode" with this beta version has restored right-click context on Windows 10 Pro 22H2 19045.7725.