This is me too! my work situation changed and I don't need this level of storage or service. I was charged for a year yesterday and I think I might want to cancel my account. Can I get reimbursed for the year?
Hey @wendymcalpine, thanks for reaching out to us.
I moved your post out of the thread you posted in, since it was a bit old, so I created a new thread just for you.
If you have access and are logged in to the account in question, you should be able to reach out to our support team directly, so they can assist you further with this.
You can do so from this page.
Let us know once you have your ticket number!
wendymcalpine wrote: Can I get reimbursed for the year?
Can I get reimbursed for the year?
Dropbox plans are generally not refundable. Its why you get multiple reminder emails before they charge you.
The only people who can help, however is support.
